Mia Montalbano
Petaluma,CA
Summary
Dedicated team member with a strong work ethic, known for delivering exceptional customer service and fostering positive relationships in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
Nick Ronan
Petaluma, CA
09.2025 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
- Collaborated with team members to maintain cleanliness and organization of dining area and kitchen.
- Assisted in training new staff on operational procedures and best practices for service excellence.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Prepared food items according to established recipes, adhering to safety and sanitation standards.
Restaurant Hostess
Loro Di Napoli
Petaluma, CA
02.2025 - 10.2025
- Greeted and seated guests, ensuring smooth flow of restaurant operations.
- Managed reservations and waitlists using OpenTable system for efficient seating arrangements.
- Collaborated with servers to optimize table turnover and enhance dining experience.
Front Desk Representative
Active Wellness
Petaluma, CA
08.2024 - 05.2025
- Managed front desk operations, ensuring seamless check-in and check-out processes for clients.
- Maintained accurate appointment scheduling using electronic booking systems to enhance efficiency.
- Trained new staff on front desk procedures and customer service standards to maintain quality service delivery.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
No Degree - Business
Santa Rosa Junior College
Santa Rosa, CA05.2027
High School Diploma -
Petaluma High School
Petaluma, CA06.2025
Skills
- Strong teamwork
- Customer interaction
- Taking orders
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethic
Timeline
Restaurant Team Member
Nick Ronan
09.2025 - Current
Restaurant Hostess
Loro Di Napoli
02.2025 - 10.2025
Front Desk Representative
Active Wellness
08.2024 - 05.2025
No Degree - Business
Santa Rosa Junior College
High School Diploma -
Petaluma High School