Mia Ynez Munguia-Serrano
6618 Breton Place Palmdale,CA
Summary
Dynamic and reliable food service professional with a proven track record at In-N-Out Burger, excelling in customer service and team collaboration. Adept at multitasking and cash handling, I consistently enhanced customer satisfaction and maintained high-quality standards, ensuring a positive dining experience while adhering to safety regulations.
Overview
3
3
years of professional experience
Work History
Associate
In-N-Out Burger
Lancaster, California
12.2024 - Current
- Provided excellent customer service in fast-paced restaurant environment.
- Assisted in training new associates on operational procedures and standards.
- Provided customer service support for inquiries, complaints, and returns.
- Maintained cleanliness and organization of workstations and dining areas.
- Prepared food items following safety and quality guidelines consistently.
- Collaborated with team members to ensure efficient order processing.
- Handled cash transactions accurately at the register during peak hours.
- Resolved customer complaints promptly to enhance overall dining experience.
- Assisted customers with selecting items and answering questions about products.
Food Handler
Antelope Valley Swap Meet
04.2023 - Current
- Keep work areas neat, clean and in full compliance with company standards and applicable health codes.
- Satisfied customers by quickly and accurately handling and preparing orders.
- Receive, unpackaged, and stored incoming food deliveries.
- Maintain high customer satisfaction levels by preparing orders accurately.
- Monitored food temperatures to ensure compliance with health regulations consistently.
- Make food according to standard recipes with requested changes for customer satisfaction.
- Assisted in inventory management by tracking supplies and restocking as needed.
Food Service Handler
Sweet Bunnies Premium Frozen Yogurt
02.2023 - 08.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Developed and maintained positive relationships with customers to enhance service.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and companies.
Education
High School Diploma -
Quartz Hill High School
Lancaster, CA06-2025
Associate of Science - Biology
Antelope Valley College
Lancaster, CASkills
- Work coordination
- Adaptable learner
- Customer service
- Team collaboration
- Quality assurance
- Multitasking and organization
- Cash handling
- Reliable and punctual
Timeline
Associate
In-N-Out Burger
12.2024 - Current
Food Handler
Antelope Valley Swap Meet
04.2023 - Current
Food Service Handler
Sweet Bunnies Premium Frozen Yogurt
02.2023 - 08.2023
High School Diploma -
Quartz Hill High School
Associate of Science - Biology
Antelope Valley College
Similar Profiles
Syedfaaiz BasamSyedfaaiz Basam
In-N-Out Associate/Trainer at In-N-Out BurgerIn-N-Out Associate/Trainer at In-N-Out Burger
Salina ZavalaSalina Zavala
Cashier at In-N-Out BurgerCashier at In-N-Out Burger
Fernando D'AcostaFernando D'Acosta
Associate at In-N-Out BurgerAssociate at In-N-Out Burger
Brandon GarciaBrandon Garcia
Store Associate at In-N-Out BurgerStore Associate at In-N-Out Burger
Tanner TomaszeskiTanner Tomaszeski
Plant Operator at VerenPlant Operator at Veren