Mia Olivence
Bronx,NY
Summary
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Paraprofessional
Yainational Institute For People With Disabilities Network
Manhattan, NY
12.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Security Officer
Madison Security
The Bronx, NY
05.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Cashier and Food Coordinator
Wendys Restaurant
The Bronx, NY
10.2021 - 08.2023
- Operated cash register to process sales transactions, handle cash and make change.
- Operated and sanitized kitchen and food preparation equipment.
- Entered food and beverage orders into POS system.
- Explained current promotions and new menu items.
- Resolved customer complaints independently or with aid of supervisor.
- Suggested and described items based on guest preferences.
Nanny
Care.com Inc
The Bronx, NY
05.2018 - 09.2020
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
Master Of Criminal Justice - Criminal Justice
Hostos Community College
Bronx, NY01.2025
Skills
- Security Guard License
- Incident Reporting
- CCTV Surveillance
- CCTV Monitoring
- Patrol operations
- Security Screenings
- Document Management
- Crisis Management
- Workplace Safety
- Dispatch
- Emergency awareness
- Reliability
- Punctuality
Certification
- Licensed security guard - August 2023
- Certified 16 hour training , Blackhawk Security School - August 2023
- Certification in Teaching Assistance
Languages
Spanish
Full Professional
Timeline
Paraprofessional
Yainational Institute For People With Disabilities Network
12.2024 - Current
Security Officer
Madison Security
05.2024 - Current
Cashier and Food Coordinator
Wendys Restaurant
10.2021 - 08.2023
Nanny
Care.com Inc
05.2018 - 09.2020
Master Of Criminal Justice - Criminal Justice
Hostos Community College