Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Mia Olles

Albion,NY

Summary

Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.

Overview

2
2
years of professional experience

Work History

Bartender

Gilligan's Galley
Carlton, NY
06.2024 - Current
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Associate

Crosbys Pizza and Subs
Childs, NY
04.2023 - 06.2024
  • Verified credit card charges against purchase receipts for accuracy.
  • Helped customers locate items within the store using the inventory system.
  • Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
  • Assisted customers with selecting items and answering questions about products.
  • Trained new associates on store operations, policies, and procedures.
  • Performed cash register functions accurately and efficiently.
  • Processed payments using point-of-sale systems.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Maintained an up-to-date knowledge of store promotions, specials, events..
  • Built relationships with customers by providing friendly customer service.
  • Cleaned shelves, counters and tables to maintain organized store.

Education

High School Diploma -

Albion High School
Albion, NY
06-2024

Associate of Applied Business - Hospitality And Tourism

Genesee Community College
Batavia, NY

Skills

  • Table management
  • Food safety oversight
  • Food and beverage pairings
  • Dish preparation
  • Check payment processing
  • Bar terminology
  • Bar restocking
  • Mixology
  • Craft cocktail preparation
  • Identification verification

Affiliations

  • I am on the Genesee Community College swim team and have a job so I am very well at multitasking
  • I am a volunteer at the Orleans Veterans Club and help them serve dinners around the holidays for the veterans in the Hospital

Accomplishments

  • Was captain of the swim team in high school because of my leadership skills
  • Got second place in a cooking competition in high school

Languages

Spanish
Limited

References

References available upon request.

Timeline

Bartender

Gilligan's Galley
06.2024 - Current

Associate

Crosbys Pizza and Subs
04.2023 - 06.2024

High School Diploma -

Albion High School

Associate of Applied Business - Hospitality And Tourism

Genesee Community College

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Mia Olles