Summary
Overview
Work History
Education
Skills
Clinical Work Experience
Accomplishments
Timeline
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Mia Palumbo

Guilford,CT

Summary

Dedicated and compassionate nursing student with a strong commitment to patient-centered care and collaboration. Seeking a position in Labor and Delivery or Pediatrics, but open to all specialties. Passionate about delivering high-quality care while continuously expanding my clinical knowledge and skills.

Overview

5
5
years of professional experience

Work History

Front Counter/Takeout

Modern Apizza
New Haven, CT
07.2024 - Current
  • Provide friendly and efficient service, ensuring a positive customer experience
  • Manage multiple tasks including in-person orders, phone orders, and handling payments simultaneously
  • Accurately process payments, balance cash drawers, and handle credit card transactions
  • Take phone orders with precision, ensuring clear communication and order accuracy
  • Verify orders before handing off to customers to ensure customer satisfaction

Desk Attendant

Southern Connecticut State University
, CT
09.2023 - Current
  • Greet and welcome guests, fostering a positive community environment
  • Enforce residential life policies by verifying guest identification and managing student check-ins
  • Completing desk duties: answering phones, taking/relaying messages, filing paperwork, and organizing packages

Server/Bartender/Host

Ballous Wine Bar
Guilford, CT
04.2020 - 03.2024
  • Provided exceptional customer service to patrons in a fast-paced environment
  • Managed various responsibilities including serving, bartending, and hosting duties
  • Ensured a pleasant dining experience for customers through attentive service

Shift Manager

Ashley’s Ice Cream
Guilford, CT
11.2019 - 10.2020
  • Resolved employee and customer conflicts promptly and effectively
  • Managed cash transactions accurately and responsibly
  • Trained new employees on company procedures and customer service standards

Babysitter/Pet Sitter

  • Provided childcare and pet care services on an as-needed basis
  • Communicated effectively with parents and pet owners to ensure the well-being of children and animals
  • Ensured the safety and health of children and animals under supervision

Education

Bachelor of Science - Nursing

Southern Connecticut State University
New Haven, CT
05.2026

High School Diploma -

Guilford High School
Guilford, CT
05.2022

Skills

  • CPR/BLS
  • Clinical experience
  • Patient-centered care
  • Medical terminology
  • Customer service
  • Team collaboration
  • Time management

Clinical Work Experience

  • YNHH St Raphael's, Gerontology
  • Veterans Affairs, Mental Health
  • Mid State Hospital, Med Surg
  • Obtained patients' vitals, physical assessment, feedings, medication passes, bed bath/bed change, etc.

Accomplishments

  • Yale New Haven Hospital Scholar- 2024- Present

Timeline

Front Counter/Takeout

Modern Apizza
07.2024 - Current

Desk Attendant

Southern Connecticut State University
09.2023 - Current

Server/Bartender/Host

Ballous Wine Bar
04.2020 - 03.2024

Shift Manager

Ashley’s Ice Cream
11.2019 - 10.2020

Babysitter/Pet Sitter

Bachelor of Science - Nursing

Southern Connecticut State University

High School Diploma -

Guilford High School
Mia Palumbo