Organized and ambitious employee seeking a position at a valuable organization where I can make the best of my potential. I am looking to expand my knowledge and sharpen my skills to contribute to the organization’s growth.
Overview
2
2
years of professional experience
Work History
Digital Consultant II
Shiftdigital
01.2023 - Current
Cultivate and nurture strong relationships with a dedicated group of over 80 automotive dealerships, ensuring excellent client satisfaction and retention rates.
Empower dealers in digital automotive sales and marketing endeavors, and boosting their effectiveness in reaching target audiences.
Spearhead successful training initiatives, equipping a 28-person team with the necessary skills and knowledge required for a highly successful program launch.
Cultivate and maintain positive relationships with diverse businesses and organizations, fostering teamwork and collaboration to achieve mutual growth and success.
Deliver exceptional project management capabilities, handling multiple projects simultaneously in fast-paced, deadline-driven settings while maintaining strict attention to detail and organization.
eMystery Coordinator
Shiftdigital
09.2021 - 01.2023
Managed online leads and efficiently tracked dealer responses through email and phone communication
Utilized Excel and eMystery Shop digital Tool to organize dealership assets and evaluate dealer responses, ensuring seamless operations and enhanced efficiency
Produced comprehensive reports and provided valuable data to both OEM and independent dealerships, contributing to better decision-making processes
Played a pivotal role in supporting and achieving OEM digital objectives, ensuring the brand image was safeguarded and maintained
Collaborated effectively with team members, streamlining operations, and establishing best practices to achieve optimal results.
Education
Bachelor of Science - Business Administration, Business Communications
Central Michigan University, College of Business
Mount Pleasant, MI
05.2022
Associates - General Education
Oakland Community College
Royal Oak, MI
05.2019
Skills
Communication
Critical thinking
Adaptability
Resilience
Teamwork
Problem solving
Leadership
Microsoft Office
Excel
PowerPoint
Outlook
Vlookup
Accomplishments
Google Ads Creative
Grow offline Sales
Hootsuite social marketing
Timeline
Digital Consultant II
Shiftdigital
01.2023 - Current
eMystery Coordinator
Shiftdigital
09.2021 - 01.2023
Bachelor of Science - Business Administration, Business Communications