Summary
Overview
Work History
Education
Skills
Websites
Extracurricular Activities
Timeline
Generic

MIA PHELPS

Tampa,Florida

Summary

Experienced benefits professional knowledgeable about plan options, report writing and benefit structures. Good communicator with an organized approach and hardworking nature.

Overview

4
4
years of professional experience

Work History

Health & Benefits Specialist

Aon
Tampa, Florida
06.2023 - Current
  • Developed and implemented new health benefits policies and procedures for clients.
  • Conducted research on various health insurance plans to determine eligibility requirements.
  • Provided guidance to employers regarding employee benefits packages.
  • Maintained current knowledge of changes in the healthcare industry regulations and laws.
  • Collaborated with management to update existing health benefit programs as needed.
  • Coordinated with vendors regarding open enrollment issues and plan changes.
  • Researched medical claims inquiries from providers, employers, and members for resolution.

Online Fitness Coach

Self Employed
Tampa, Florida
10.2023 - Current
  • Developed customized fitness plans for clients to help them reach their goals.
  • Created and managed online content related to fitness and nutrition.
  • Provided support and guidance on nutrition, lifestyle habits, and exercise regimens.
  • Monitored progress of clients through regular check-ins and assessments.
  • Organized virtual group sessions for clients to discuss training methods, healthy eating tips, and other topics related to health and wellness.
  • Instructed clients on proper form for exercises in order to reduce risk of injury.
  • Conducted weekly one-on-one consultations with clients to review progress and adjust plans accordingly.
  • Assessed individual needs of each client in order to create personalized workout routines tailored specifically for them.
  • Researched new trends in fitness technology as well as nutritional supplements that can benefit client's overall health and wellbeing.

Certified Nursing Assistant

Chester Wood Advanced Rehab
Chester, West Chester
05.2021 - 01.2022
  • Administered direct care to over 100 patients and oversaw 15 patients at a time
  • Provided assistance with eating meals 3 times a day, ambulating, turning & repositioning in bed, cleaning and emptying patient's ostomy site, emptying patient's catheter's
  • Outlined daily food & water intake, documented medications, documented blood pressure, listed bowel movements and urine output
  • Trained incoming nursing assistants by teaching the correct procedures for morning and night shifts (7 am-7 pm and 7 pm-7 am)
  • Guided patients through daily exercises, created a comfortable environment at all times of the shift, and resolved patient's concerns or problems.

Caregiver

Home Instead Senior Care
Mason, OH
05.2020 - 07.2020
  • Provided direct personal care for 5 different rotated seniors everyday
  • Drove 30-45 miles to administer hygiene care every day in morning /night time, ambulation around house, cleaning, medicine reminders throughout the day, and transported to appointments
  • Charted daily food & water intake, recorded bathroom usage, and recorded morning and evening blood pressure.

Education

Bachelor of Science - Psychology

The University of Alabama
05.2023

Skills

  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Patient Charting
  • Short term Rehab and long term
  • Infection Control Training
  • Dementia and Alzheimer Care
  • Geriatrics
  • Customer Relations
  • Data Entry
  • Understanding Eligibility Requirements
  • Eligibility Determinations
  • Administering Benefits
  • Educating Consumers
  • Benefits Administration
  • Compliance Reporting
  • Records Maintenance
  • Collaboration
  • HIPAA Compliance
  • Licensing Requirements
  • Policy Changes
  • Client Relations
  • Administrative Functions
  • Insurance Practices
  • Underwriter Collaboration
  • Remote Office Availability

Websites

Extracurricular Activities

- Sorority- Alpha Phi: Philanthropy of The American Heart Association

- Competitive bodybuilder: Aside from working a full time job I compete in bikini bodybuilding while promoting health and wellness on my social media platforms

Timeline

Online Fitness Coach

Self Employed
10.2023 - Current

Health & Benefits Specialist

Aon
06.2023 - Current

Certified Nursing Assistant

Chester Wood Advanced Rehab
05.2021 - 01.2022

Caregiver

Home Instead Senior Care
05.2020 - 07.2020

Bachelor of Science - Psychology

The University of Alabama

Similar Profiles

CREATE PROFILE
MIA PHELPS