Summary
Overview
Work History
Education
Skills
Timeline
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Mia Pillai

Bridgeport,CT

Summary

Dynamic and personable professional with a proven track record at Kidstrong, excelling in group leadership and effective communication. Enhanced player confidence through tailored training, fostering strong relationships with families. Skilled in strategic planning and feedback delivery, driving team success and promoting a positive atmosphere in competitive environments.

Overview

4
4
years of professional experience

Work History

Coach

Kidstrong
01.2025 - Current
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.

Retail Sales Associate

Marshall’s
08.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Stocker

Party City
07.2022 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.

Sales Associate

AT&T
03.2024 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Front Desk Clerk

Planet Fitness
06.2023 - 01.2024
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
  • Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.

Cashier

Stop and Shop Supermarket
10.2020 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Installer

Connecticut Stone
01.2022 - 05.2022
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed stone at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.

Education

Associates - Criminal Justice

Housatonic Community College
Bridgeport, CT

Skills

  • Effective communication
  • Group leadership
  • Personable and friendly
  • Building relationships
  • Strategic planning
  • Feedback delivery

Timeline

Coach

Kidstrong
01.2025 - Current

Retail Sales Associate

Marshall’s
08.2024 - Current

Sales Associate

AT&T
03.2024 - 07.2024

Front Desk Clerk

Planet Fitness
06.2023 - 01.2024

Stocker

Party City
07.2022 - Current

Installer

Connecticut Stone
01.2022 - 05.2022

Cashier

Stop and Shop Supermarket
10.2020 - 06.2022

Associates - Criminal Justice

Housatonic Community College

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Mia Pillai