Mia Quinones
Kissimmee,FL
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Accomplished experienced versed in lifeguard operations. Alert while monitoring swimmers and water activities. Focused on helping maintain equipment and facilities.
Overview
8
8
years of professional experience
Work History
Sales Associate
Tilly's Clothing Store
Kissimmee, FL
08.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
Lifeguard
Holiday Inn Resort Orlando Suites - Waterpark
Kissimmee, FL
05.2023 - 11.2024
- Monitored swimmers to ensure safety in the pool area.
- Enforced all safety regulations and posted rules for patrons.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Monitored surrounding environment constantly to watch for potential risks.
- Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
- Responded quickly to medical emergencies in the pool area.
Cashier
big kabudas burger
Cuenca, Ecuador
03.2017 - 01.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
High School Diploma -
Osceola High School
Kissimmee, FL04-2023
Associate of Arts - Psychology
Valencia College
Orlando, FLSkills
- Promotional support
- Product Sales
- Customer Needs Assessment
- Payment Processing
- First Aid
- Team Collaboration
- Weather Monitoring
- Strong client relations
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Sales Associate
Tilly's Clothing Store
08.2024 - Current
Lifeguard
Holiday Inn Resort Orlando Suites - Waterpark
05.2023 - 11.2024
Cashier
big kabudas burger
03.2017 - 01.2019
High School Diploma -
Osceola High School
Associate of Arts - Psychology
Valencia College
Similar Profiles
Naisen AbregoNaisen Abrego
Sales Associate at Tilly's Clothing StoreSales Associate at Tilly's Clothing Store
Rylie SmithRylie Smith
Sale Associate at Tilly's Clothing StoreSale Associate at Tilly's Clothing Store
Elisheba MahtabElisheba Mahtab
Sales Associate at Tilly's Clothing StoreSales Associate at Tilly's Clothing Store
David SumanoDavid Sumano
Retail Associate at Tilly's Clothing StoreRetail Associate at Tilly's Clothing Store
Viviane QuadrosViviane Quadros
Relationship Banker II at Regions BankRelationship Banker II at Regions Bank