Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amelia Reiter

San Antonio,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

15
15
years of professional experience

Work History

Career Hiatus

N/A
01.2019 - Current

Full-time caregiver for a family member

Multi Unit Store Manager

Crabtree & Evelyn
08.2016 - 01.2019
  • Provide leadership, guidance, and direction to store staff, including assistant managers, and sales associates
  • Control costs while maintaining high-quality service and merchandise
  • Recruit, hire, train, and develop employees to ensure a capable and motivated team
  • Set performance expectations, conduct performance reviews, and address any performance issues
  • Foster a positive and collaborative work environment that encourages employee engagement and retention
  • Two years in a row, we achieved the highest Average Dollar Sales (ADS) in the company-wide contest

General Manager

Lolli And Pops
05.2013 - 07.2016
  • Ensure the smooth day-to-day operations of the store, including staffing, scheduling, and inventory management
  • Monitor sales performance, analyze data, and make data-driven decisions to optimize sales and margins
  • Prioritize and promote a customer-centric culture within the store
  • Oversee the store's visual presentation to create an attractive shopping environment that aligns with brand guidelines
  • Engage in local marketing initiatives to attract and retain customers
  • Our team earned perfect scores on all secret shopper reports

Assistant General Manager

Ralph Lauren Outlet
01.2009 - 03.2013
  • Assist the GM in providing leadership to store staff, including department managers, sales associates, and other team members
  • Assist in overseeing day-to-day store operations, including inventory management, stock replenishment, and cash handling
  • Promote a customer-centric culture within the store and ensure that all employees prioritize exceptional customer service
  • Support the GM in developing and executing sales strategies to achieve or exceed sales targets and revenue goals
  • Assist in maintaining the store's visual presentation, ensuring that merchandise is displayed attractively and according to brand standards
  • Support the GM in managing the store's budget, tracking expenses, and revenue

Education

Bachelor of Arts - Business Management

Otago University
Dunedin, New Zealand

Skills

  • Maximizing Profitability
  • Visual Merchandising
  • Leadership Development
  • Outstanding Communication Skills
  • Staff Training
  • Time Management

Timeline

Career Hiatus

N/A
01.2019 - Current

Multi Unit Store Manager

Crabtree & Evelyn
08.2016 - 01.2019

General Manager

Lolli And Pops
05.2013 - 07.2016

Assistant General Manager

Ralph Lauren Outlet
01.2009 - 03.2013

Bachelor of Arts - Business Management

Otago University
Amelia Reiter