Skilled in effective communication and customer service, with a strong focus on problem-solving and attention to detail. Ready to enhance student engagement and support departmental initiatives.
Overview
4
4
years of professional experience
Work History
Management Departmental Aide
UTSA Marketing and Management Department
San Antonio, TX
09.2025 - Current
Assisted in coordinating departmental events and marketing initiatives to enhance student engagement.
Managed scheduling and logistics for departmental meetings, ensuring efficient use of resources.
Collaborated with faculty to prepare promotional materials for courses and programs.
Supported data entry and management in departmental databases to maintain accurate records.
Restaurant Hostess
Texas Roadhouse
Katy, TX
08.2023 - 05.2024
Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Communicated effectively with kitchen staff to ensure accurate order management and guest requests.
Collaborated with servers to coordinate timely service during peak hours.
Assisted in training new host staff on operational procedures and customer service standards.
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
PALs
Tompkins High School
Katy, TX
08.2022 - 05.2024
Strengthened communication skills through regular interactions with peers, teachers, and students.
Provided detailed attention to individual students and flexible methods to match each childs' needs.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Departmental Assistant: Research Management and Knowledge at KwaZulu Natal Tourism and Film AuthorityDepartmental Assistant: Research Management and Knowledge at KwaZulu Natal Tourism and Film Authority
Departmental Technician/Transfer Coordinator at Michigan Department of CorrectionsDepartmental Technician/Transfer Coordinator at Michigan Department of Corrections