Mia Romero
Graham,WA
Summary
Dynamic and dedicated professional with experience at Gravity Coffee, excelling in customer service and team collaboration. Proven ability to handle high-pressure situations while maintaining attention to detail all while keeping a welcoming environment. Skilled in multitasking and active listening, ensuring customer satisfaction and loyalty through effective communication. Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Overview
4
4
years of professional experience
Work History
Barista
Gravity Coffee
12.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Waitress
Silver Creek by Bonaventure
02.2022 - 10.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Babysitter
Neighbors
05.2021 - 08.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
No Degree - Associates in Allied Health And Sciences
Tacoma Community College
Tacoma, WA11-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Adaptive and creative
- Team leadership
- Safe food handling
- Multitasking and organization
Timeline
Barista
Gravity Coffee
12.2024 - Current
Waitress
Silver Creek by Bonaventure
02.2022 - 10.2022
Babysitter
Neighbors
05.2021 - 08.2021
No Degree - Associates in Allied Health And Sciences
Tacoma Community College
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