Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mia Rosa

Franklin Square,NY

Summary

Hardworking and passionate job seeker with strong organizational skills. Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.

Overview

5
5
years of professional experience

Work History

Host / Server

Croxley's Ale House Restaurant
05.2023 - Current
  • Demonstrated strong organizational and time management skills while managing multiple tasks.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with other.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Cashier/Server

Chuck E Cheese
10.2021 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.

Cashier/Server

Lulu’Bakery
08.2020 - 03.2021
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.

Education

Nassau Community College
Garden City, NY

H Frank Carey High School
Franklin Square, NY
2023

Skills

  • COVID vaccinated
  • Bilingual
  • Self motivated
  • Customer service
  • Strong multitasking
  • Team collaboration
  • Cleanliness
  • Attention to detail

Languages

Spanish
Professional Working

Timeline

Host / Server

Croxley's Ale House Restaurant
05.2023 - Current

Cashier/Server

Chuck E Cheese
10.2021 - 04.2022

Cashier/Server

Lulu’Bakery
08.2020 - 03.2021

Nassau Community College

H Frank Carey High School

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Mia Rosa