Mia Sapata
Glendale ,AZ
Summary
Dynamic professional with extensive experience in customer service and cash handling, notably at QuikTrip. Proven ability to enhance customer loyalty through effective communication and conflict resolution. Skilled in maintaining cleanliness and hygiene while achieving operational goals. Committed to delivering exceptional service and fostering a positive shopping experience.
Overview
4
4
years of professional experience
Work History
Store Clerk
QuikTrip
Arizona City, AZ
10.2025 - Current
- Assisted customers with purchases and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Stocked shelves and organized merchandise to maintain store presentation and inventory accuracy.
- Monitored product expiration dates, ensuring compliance with safety standards.
Cashier Team Lead
Little Caesars
Arizona City, AZ
01.2024 - 10.2025
- Supervised daily operations to ensure efficient service and accurate cash handling.
- Trained and mentored new team members on point-of-sale systems and customer service standards.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Implemented process improvements that enhanced order accuracy and speed of service.
Insurance Agent
Primerica
Arizona City, AZ
06.2023 - 12.2024
- Developed customized insurance plans to meet clients' financial needs.
- Conducted thorough risk assessments and provided tailored solutions.
- Assisted clients with policy renewals and claims processing effectively.
- Collaborated with team members to enhance product knowledge and service delivery.
Food Service Worker
Hello Fresh
Arizona City, AZ
09.2023 - 12.2023
- Prepared ingredients following safety and quality standards
- Assisted in meal assembly, ensuring accuracy and efficiency
- Maintained cleanliness of workstations to promote hygiene
- Collaborated with team members to meet production goals
Car Hopper
Sonic
Glendale, AZ
01.2022 - 12.2023
- Delivered prompt and friendly service to customers in drive-thru and dining areas.
- Operated kitchen equipment efficiently to prepare food items according to menu standards.
- Maintained cleanliness and organization of workstations, ensuring adherence to safety regulations.
- Assisted team members in food preparation and order assembly during peak hours.
Education
High School Diploma -
Grad Solutions
Arizona City, AZSkills
Customer service
- Stock replenishment
- Cash register operation
- Store maintenance
- Team management
- Picking and processing
- Inventory control
- Cash handling accuracy
- Guest relations
- Customer assistance
- Honest and dependable
Patience and empathy
Cleanliness and hygiene
Reliability and punctuality
Cash handling accuracy
Basic math proficiency
Documentation and reporting
Conflict resolution
Building customer loyalty
Engaging with diverse customers
Timeline
Store Clerk
QuikTrip
10.2025 - Current
Cashier Team Lead
Little Caesars
01.2024 - 10.2025
Food Service Worker
Hello Fresh
09.2023 - 12.2023
Insurance Agent
Primerica
06.2023 - 12.2024
Car Hopper
Sonic
01.2022 - 12.2023
High School Diploma -
Grad Solutions