Mia Schrader
Oceanside,CA
Summary
Hello! I am looking to join a hardworking team who cares about every service they provide. I am driven, outgoing, friendly. I love meeting new people, and learning from everyone I meet. I thrive in a fast paced environment and I'm capable of adapting quickly. I've become extremely knowledgeable in customer service and would love to show you my capabilities!
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Server
Black Bear Diner
Vista, California
2026 - Current
- Delivered exceptional service to a high volume of daily customers, enhancing guest satisfaction.
- Took accurate food and drink orders for busy dining room tables.
- Facilitated training of new servers, improving onboarding experience and team readiness.
Restaurant Server/Pool Bartender
Intercontinental Hotel Groups
San Diego
2023 - 2026
- Executed daily operations efficiently, ensuring smooth service flow in a fast-paced environment.
- Collaborated with diverse team members to resolve product and service challenges, enhancing overall customer satisfaction.
Receptionist/Dental Treatment Coordinator
Brighton Dental
Mission Valley
2022 - 2023
- Coordinated patient appointments through dental practice management software to optimize scheduling efficiency
- Verified insurance coverage and updated patient records to ensure accurate billing and service delivery
- Collected registration forms and prepared patient charts for dental visits to facilitate seamless patient flow
Server/Bartender
Rancho Valencia
Rancho Santa Fe
2019 - 2022
- Prepared cocktails, wine service, and beer pours following resort standards.
- Managed POS orders and payment processing during busy service periods.
- Coached staff through difficult calls, fostering calm and professional customer-focused communication.
- Reviewed service interactions for quality, accuracy, and policy compliance.
Education
Dental Assisting - Dental Assistant Program
UEI
Oceanside, CA01-2027
Skills
- Effective communication in conflict
- Time management skills
- Telephone handling proficiency
- Five-star service training
- Swift decision-making abilities
- Customer feedback analysis
- Dental documentation skills
- Professional attitude
- Customer service
Certification
- CPR
- Coronal Polishing
- Sealants
Timeline
Server
Black Bear Diner
2026 - Current
Restaurant Server/Pool Bartender
Intercontinental Hotel Groups
2023 - 2026
Receptionist/Dental Treatment Coordinator
Brighton Dental
2022 - 2023
Server/Bartender
Rancho Valencia
2019 - 2022
Dental Assisting - Dental Assistant Program
UEI