Mia Sweet

• Triage patients and assist providers by recording vital signs, sending prescribed medications, ordering appropriate tests, preparing schedules and exam rooms, and accurately documenting patient information from check-in to check-out while maintaining a high-volume patient schedule.
• Independently handle routine tasks and decision-making; expedite complex concerns to supervising providers.
• Assisting with diagnostic testing, pulmonary function tests (PFTs), and coordination of follow-up procedures or referrals with various clinics and hospitals to ensure smooth continuity of care.
• Adhere to HIPAA and OSHA organizational protocols to ensure patient confidentiality, safety, and quality care.
• Maintain strict attention to accuracy and detail, supporting workflow with appropriate supervision in critical tasks.
• >2,000 paid clinical and direct patient care hours.

Coordinated and led activities for patients undergoing treatment and their families, fostering emotional support, connection, and a sense of community throughout their care journey.

• Demonstrated flexibility to adapting to changing situations and patient needs, along with commitment to learn and implement new healthcare guidelines and evidence-based practices.
• Maintained a high level of professionalism in all interactions, showing respect for patients, families, healthcare professionals, and colleagues. Upheld ethical standards while advocating for patients' needs to ensure they received appropriate care and support.
• Provided care and understanding for patients and their families, offered emotional support, and created a comforting environment.

• Assisted with patient check-ins, navigation, and transport, ensuring smooth transitions between appointments and services.
• Collaborated with clinical staff to communicate patients and resolve concerns with empathy and discretion.
• Delivered compassionate, patient-centered support throughout various hospital departments, enhancing the overall patient experience.
• Offered emotional support and a calming presence to patients and families during times of stress, fostering a reassuring environment in a hospital setting.