Mia Teague
Kerrville,TX
Summary
Independent, organized and dependable applicant successful at managing multiple priorities with a positive attitude. To seek a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Remote Commercial Lines Claims / Account Manager
Garrett Insurance Agency, LLC
06.2013 - 02.2023
- Filed Property, Workers Comp, Auto or Liability claim(s) for client and followed until closed by carrier.
- Created, submitted, processed and checked completed endorsements for client submitted by 6 CL Account Managers.
- Processed new and renewal bonds for individual clients and government entities.
- Addressed problems with billing and service delivery to maintain and enhance client satisfaction.
- Built relationships with customers and community to promote long term business relationship.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Skills
- Skilled at Adapting to Project Constraints and Resolving Problems on my own
- Customer Service Including Conflict Resolution and Mediation
- Coordinating Documents
- Customer Relationships
- Teamwork and Collaboration
- Customer Needs Assessment
- Documentation and Reporting
- Excellent Written and Verbal Communication Skills
Timeline
Remote Commercial Lines Claims / Account Manager
Garrett Insurance Agency, LLC
06.2013 - 02.2023
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