Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mia Theriault

Caribou

Summary

Knowledgeable individual with high quality standards for self and others. Am committed to success and doing so at its fullest potential with the ability to adjust to new and unpredictable events. Supportive, organized, and reliable in life, work and education. Experience in dental practices and some knowledge on basic dental practices, tools, and procedures.

Overview

4
4
years of professional experience

Work History

Cashier

Walmart
10.2022 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked and organized merchandise in front lanes.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
  • Greeted customers entering store and responded promptly to customer needs.

Dental Hygiene Assistant/Dental Sterilization Technician

Northern Maine Dental
06.2022 - Current
  • Sterilized dental instruments to protect patients from infection risks.
  • Organized, ordered and restocked office supplies to support team needs.
  • Cleaned examination rooms between patient procedures.
  • Tracked and maintained spares, tools and medical test equipment and verified proper calibration and readiness for use.
  • Completed Periodontal Charting and Hard Tissue Charting
  • Distributed sterilized materials to dental hygienists

Dental Clinic Administrative Assistant

UMA Dental Clinic
09.2022 - 12.2022
  • Managed patient billing processes for timely, accurate payments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Processed medical insurance claims and payments.
  • Prepared and processed patient referrals and transfer requests.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.

Ice Cream Server

Houlton Farms Dairy
06.2021 - 08.2022
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Served and scooped ice cream, following sizing specifications.
  • Cleaned counters, tables and fountain equipment, following quality checkpoints.
  • Cleaned and organized utensil area, napkins station and restroom facilities.
  • Informed customers about current ice cream flavors, ingredients and nutritional information.
  • Restocked ice cream disposable supplies, glass serving dishes and utensils.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
  • Completed end-of-day duties by balancing payments and receipts in cash register.
  • Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
  • Assisted management with inventory and ordering supplies to provide uninterrupted sales.
  • Informed shift leaders or management of obstacles or issues during shifts.
  • Used POS system expertise to complete accurate sales transactions.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.


COVID-19 Screener

Cary Medical Center
06.2021 - 05.2022
  • Screened employees and visitors using specific protocol and non-contact infrared thermometers.
  • Sanitized work area and sterilized equipment and instruments to comply with protocols.
  • Offered protective masks and face shields to guests.
  • Maintained compliance with HIPAA protocols to safeguard patient privacy.

Sandwich Maker

Cindys Sub Shop
08.2019 - 07.2021
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Completed efficient store opening and closing procedures each day.
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Organized food preparation stations and regularly replenished supplies.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Delivered superior customer service focused on quality and meeting customer needs.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Assisted customers, answered questions and resolved complaints.
  • Verified orders and bagged items for easy transport.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.

Education

High School Diploma -

Caribou High School
Caribou, ME
06.2022

Skills

  • Attention to Detail
  • Inventory Management Software
  • Regulatory Compliance
  • Operation Monitoring
  • PPE Compliance
  • Equipment Inspection
  • Verbal and Written Communication
  • Mechanical Troubleshooting
  • Teamwork and Collaboration
  • Problem-Solving
  • Work Planning and Prioritization
  • Team Building
  • Critical Thinking
  • Indirect Patient Care
  • Active Listening
  • Cleaning and Sanitation

Accomplishments

  • 2022 Fall Semester Deans List
  • National Honors Society Member
  • 4th Honor Part in graduating Class
  • 4 year High School Class President
  • National Honors Society Member Secretary
  • Most Valuable Tennis Player 2022
  • Highest Honor Roll
  • Miss Caribou 2022
  • 4 year Member of High school Student Council

Timeline

Cashier

Walmart
10.2022 - Current

Dental Clinic Administrative Assistant

UMA Dental Clinic
09.2022 - 12.2022

Dental Hygiene Assistant/Dental Sterilization Technician

Northern Maine Dental
06.2022 - Current

Ice Cream Server

Houlton Farms Dairy
06.2021 - 08.2022

COVID-19 Screener

Cary Medical Center
06.2021 - 05.2022

Sandwich Maker

Cindys Sub Shop
08.2019 - 07.2021

High School Diploma -

Caribou High School

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Mia Theriault