Mia Toney
Brooksville,FL
Summary
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Highly attentive to customer service and committed to increasing sales through training, managing,a nd leading staff. Focused on providing exceptional customer service and maintaining food safety.
Overview
3
3
years of professional experience
Work History
Warehouse Associate/Machine Operator
Mad Olive LLC
06.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, and inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Operated varying machines to laser engrave, print, and embroider a wide variety of merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained a clean and organized warehouse by taking out trash, sweeping, dusting, cleaning bathrooms, and organizing product shelves.
- Constantly trained new hires, sharing best practices and providing support for their integration into the team.
- Consistently lifted materials weighing as much as 50 pounds.
Retail Manager/Associate
Walmart
08.2021 - 06.2023
- During my time at walmart I took on many roles including, cashier, service desk associate, stocker, and manager.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Greeted customers and offered assistance for increased customer satisfaction.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Completed returns, exchanges, and money orders in an efficient and timely manner.
- Worked closely with management to identify areas for continuous improvement within the service desk operations.
- Maximized storage space utilization while maintaining easy access to backstock items using effective organization techniques.
- Collaborated with fellow team members to ensure seamless coordination during shift changes and high-volume periods.
Waitstaff
The Residence At Timber Pines
02.2021 - 08.2021
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Resolved resident complaints professionally and effectively while maintaining strong relationships.
- Enhanced resident satisfaction by implementing menu requests and changes.
- Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
- Established a positive work environment, promoting teamwork and open communication among staff members.
- Monitored health code compliance by complying with strict cleanliness standards within the dining area and kitchen workspace.
- Elevated fine dining experience with refined menu offerings and exceptional presentation techniques.
Education
High School Diploma -
F.W. Springstead High School
Spring Hill, FL06.2021
Skills
- Lifting and sorting
- Labeling and boxing
- Order Picking
- Warehouse Safety
- Workplace Cleanliness
- Empathy Display
- Complaint Handling
- Attention to Detail
- Efficiency
- Collaboration and Teamwork
Timeline
Warehouse Associate/Machine Operator
Mad Olive LLC
06.2023 - Current
Retail Manager/Associate
Walmart
08.2021 - 06.2023
Waitstaff
The Residence At Timber Pines
02.2021 - 08.2021
High School Diploma -
F.W. Springstead High School
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