Mia Torres Velasco
Mecca,CA
Summary
Proactive Office Administrator experienced in customer service and office correspondence. Enhanced business communication and operational efficiency through mastery of multi-line phone systems and confidentiality practices. Dedicated Childcare Support professional passionate about working with children, leading educational and recreational activities while building strong relationships with students, parents, and colleagues.
Overview
3
3
years of professional experience
Work History
Classified substitute
CVUSD
86150 66th Ave Thermal Ca 92274
08.2025 - Current
- Assisted teacher with student supervision during class, transitions, and daily routines.
- Supported classroom instruction in school environment, reinforcing lesson plans and learning activities.
- Monitored student behavior, redirecting attention and maintaining orderly classroom conditions.
- Oversaw children's play activities to ensure safety and engagement. and participated with children in activities.
- Coordinated with teachers to identify and support students with special needs, enhancing their learning experience.
- Answered client calls and routed tax service inquiries to ensure timely assistance.
- Scheduled appointments for tax preparation and office consultations.
- Prepared, filed, and organized client tax documents.
Secretary
PACIFIC SUN SERVICES & TAXES
04.2024 - 01.2025
- Maintained daily reports, memos, and invoices to ensure documentation accuracy and accessibility.
- Maintained daily report documents, memos and invoices.
- Supported coworkers with daily tasks and staff members with special tasks on daily basis.
- Coordinated with vendors, contractors, and professional services to manage orders and communicate instructions effectively.
Secretary
Velasco Trucking
01.2024 - 12.2024
- Scheduled appointments and followed up with clients to ensure timely communication.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to employees by managing document copying, faxing, and filing to maintain organized records.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided assistance to coworkers with various tasks to improve team efficiency. and staff members with special tasks on daily basis.
Education
Diploma -
Desert Mirrage High School
86150 66th Ave Thermal Ca 92274Skills
- Student supervision
- Classroom management
- Lesson support
- Appointment scheduling
- Document management
- Data entry
- Customer service
- Multi-line phone systems
- Keyboarding skills
- Organization
- Collaboration
- Confidentiality
Volunteering
Volunteer mod/sev classroom
Timeline
Classified substitute
CVUSD
08.2025 - Current
Secretary
PACIFIC SUN SERVICES & TAXES
04.2024 - 01.2025
Secretary
Velasco Trucking
01.2024 - 12.2024
Diploma -
Desert Mirrage High School