Virgilio Segunda
Dallas,TX
Summary
Dynamic professional, excelling in customer service and problem-solving. Demonstrated ability to enhance guest satisfaction and streamline operations, leveraging strong work ethic and reliability. Skilled in vehicle coordination and merchandise handling, showcasing initiative and a knack for exceeding employer expectations.
Overview
18
18
years of professional experience
Work History
Contract Porter
Vandergriff Hyundai
01.2024 - Current
- Contractor Porter checking in customers and Moving cars around the dealership.
- Greeted guests with warmth and professionalism for friendly, helpful service.
Contract Porter
Lonestar Toyota, Lewisville
04.2021 - 11.2023
- Contract Porter checking in customers and moving cars around the dealership.
- Assisted guests with transportation arrangements, increasing satisfaction with concierge services.
Valet Attendant and Concierge
Adolphus Hotel
07.2017 - 03.2020
- Reduced wait times for guests with effective communication and coordination among valet team members.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Managed high volume traffic during peak hours, efficiently directing cars to available parking spaces.
- Assisted with event parking coordination during large functions or gatherings at the venue location.
Machine Operator/Assembler
Port of Lobito
02.2007 - 04.2012
- Machine Operator, loading and unloading different types of merchandise including containers.
Education
Associate Of Arts - General Studies
Richland College
Dallas, TX05.2018
ESL - International Business
Southwestern Adventist University
Keene, TX12.2014
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Reliability and punctuality
- Initiative and Self-motivation
- Efficient communication in Portuguese, English and Spanish
Timeline
Contract Porter
Vandergriff Hyundai
01.2024 - Current
Contract Porter
Lonestar Toyota, Lewisville
04.2021 - 11.2023
Valet Attendant and Concierge
Adolphus Hotel
07.2017 - 03.2020
Machine Operator/Assembler
Port of Lobito
02.2007 - 04.2012
Associate Of Arts - General Studies
Richland College
ESL - International Business
Southwestern Adventist University
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