Mia Walrod
Fremont,CA
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
3
3
years of professional experience
Work History
General Associate
Home Depot
04.2022 - 06.2022
- Transferred telephone calls to appropriate staff members to expedite customer service.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Observed packing operations to verify conformance to specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Arranged accommodations and entertainment for company visitors resulting in guest comfort and convenience.
Delivery Driver
Amazon
09.2021 - 11.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Delivery Driver
Door Dash
05.2020 - 11.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Grocery Associate
Whole Foods Market
04.2019 - 03.2020
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Education
High School Diploma -
Ohlone College
Fremont, CASkills
- Customer Relationship Management
- General Housekeeping
- Tool Retrieval
- Basic Mathematical Abilities
- Inventory Replenishment
- Purchase Orders
- Service Quality
- Customer Satisfaction
- Selling Techniques
- Workplace Restocking
- Proper Storage Procedures
- Customer Order Fulfillment
Musically Inclined
I am a music professional that experiments with sound and has a wide variety of songs.
Timeline
General Associate
Home Depot
04.2022 - 06.2022
Delivery Driver
Amazon
09.2021 - 11.2021
Delivery Driver
Door Dash
05.2020 - 11.2020
Grocery Associate
Whole Foods Market
04.2019 - 03.2020
High School Diploma -
Ohlone College
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