Mia Walters
Herriman,UT
Summary
Positive and energetic with strong aptitude for leadership and team-building. Deep understanding of customer service principles and effective communication. Focused on driving team success and enhancing customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Full Time Missionary
The Church Of Jesus Christ Of Latter-day Saints
01.2023 - 06.2024
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
- Established trust within the community through regular engagement and consistent support.
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Monitored progress of mission goals and adapted strategies based on community response.
- Enhanced mission visibility through effective communication and marketing strategies.
Team Leader
Five Below
05.2022 - 12.2022
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Gathered, organized and input information into digital database.
Food Service Associate
La Garnacha
02.2021 - 08.2021
- Executed cash handling procedures accurately during transactions to ensure financial integrity.
- Greeted customers at counter to fulfill requests and answer questions.
- Handled cash transactions with accuracy, balancing registers at the end of shifts.
- Stocked condiments, beverages, and plates for diners.
- Greeted visitors, answered questions, and accepted payments.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business from satisfied guests.
- Worked closely with kitchen staff to ensure smooth communication between front-of-house and back-of-house operations.
Education
Bachelor of Science - Food Science
Brigham Young University Idaho
Rexburg, IDSkills
- Creativity and innovation
- Language proficiency
- Public speaking
- Attention to detail
- Complex Problem-solving
- Relationship building
- Client service
- Strong communication skills
- Adaptability to change
- Customer service and assistance
- Cash handling proficiency
- Efficient multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- Food Safety and Handling Training - August 2020 - Nov 2020
Timeline
Full Time Missionary
The Church Of Jesus Christ Of Latter-day Saints
01.2023 - 06.2024
Team Leader
Five Below
05.2022 - 12.2022
Food Service Associate
La Garnacha
02.2021 - 08.2021
Bachelor of Science - Food Science
Brigham Young University Idaho