Mia Weldon
Carlsbad
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated at Famous Footwear. Adept in data entry and service sales, with a knack for adaptability and fostering team collaboration. Achieved significant improvements in service delivery by leveraging multitasking and organizational skills, without compromising on professionalism or efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pest Control Technician
Action Pest Control
01.2024 - 12.2024
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Assistant Manager
Famous Footwear
04.2023 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Server
Yellow Brix
05.2020 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
High School Diploma -
Carlsbad High
Carlsbad, NM05.2020
Skills
- Dependable and reliable
- Data entry
- Service sales
- Time management
- Multitasking and organization
- Adaptability and flexibility
- Fast Learner
Certification
QuickBooks Online Certification
NMDA Operator/Technicians License
Additional Information
Volunteer and Speaker at Women's JOF (Walk to Emmaus) 2024.
Timeline
Pest Control Technician
Action Pest Control
01.2024 - 12.2024
Assistant Manager
Famous Footwear
04.2023 - 01.2024
Server
Yellow Brix
05.2020 - 02.2023
High School Diploma -
Carlsbad High
Similar Profiles
Devon ConwayDevon Conway
Exclusion Tech at Fast Action Pest ControlExclusion Tech at Fast Action Pest Control
Karina Arias CortesKarina Arias Cortes
Office Assistant at Fast Action Pest ControlOffice Assistant at Fast Action Pest Control
Keith SmithKeith Smith
Owner at Pass Pest ControlOwner at Pass Pest Control