Summary
Work History
Education
Skills
Timeline
Generic

Mia Wilson

Newark,NJ

Summary

Proactive and customer-focused, adept at problem-solving and multi-tasking, honed during roles at Crocs and Shoprite of West Caldwell. Excelled in enhancing customer loyalty and satisfaction through exceptional service and efficient transaction handling. Demonstrates strong teamwork, collaboration, and cash register operation skills, significantly contributing to a positive shopping experience and repeat business.

Work History

Sales Associate

Crocs
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Cashier

Shoprite of West Caldwell
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Enhanced shopping experience, provided product information and location assistance.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Graphic Design

Newark Vocational Highschool
Newark, NJ
06.2024

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Outgoing personality
  • Cash register operation
  • Stocking and receiving
  • Client service
  • Customer needs assessment

Timeline

Sales Associate

Crocs

Cashier

Shoprite of West Caldwell

Graphic Design

Newark Vocational Highschool

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Mia Wilson