MIA WOOTEN
Middletown,NY
Summary
I am computer savvy (web, power point, excel), I have excellent customer service skills and I love to be in the kitchen. Baking and cooking are one of my hobbies. I also love working with adults and children. I have always worked in an environment where I was helping individuals in their everyday life. I just finished my Clinical medical assistant program < Certified Phlebotomist and EKG tech. Authorized to work in the US for any employer Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Expertise in [Area of expertise].
Overview
17
17
years of professional experience
1
1
Certification
Work History
PCA
Will care inc.
01.2014
Order Picker Lead PA
Amazon OUTBOUND
11.2021 - Current
- I Drive around on an Order picker machine and pick orders for outbound
- I’m still at Amazon just in new position.
- Led a team of order pickers, providing guidance and support for optimal productivity.
- Enhanced warehouse safety by enforcing proper equipment usage and maintenance protocols.
Salon Manager
A Beautiful You- hair and nails
06.2019 - Current
- New salon open - I’m the manager and stylist
- I braid , do weaves and wash and sets
- Many other services provided
- Just graduated cosmetology school 2020.
Temp supervisor for Manpower temp workers
Manpower/ GAP warehouse
09.2020 - 12.2021
- My position is to make sure that the new Temps that start are able to sign in and understand what their job entails
- Attendance is done everyday and updated throughout the night
- I have the decision to have a temp termed due to performance not being met or just a bad attitude and lateness.
Crystal Run Health care
Middletown
09.2021 - 11.2021
- Answering phones / putting in appointments and refills for medication.
Stocker Overnight
Walmart
03.2021 - 06.2021
- I restock and make displays for Walmart
- Help customers when store is open
- Lifting , standing and working long hours.
Customer Service Rep
Manpower-D.O.H
01.2021 - 04.2021
- I greet customers over the phone and helped them find a facility to get their COVID Vaccine taken.
Customer Care Rep. I
Time Warner Cable
07.2014 - 04.2019
- I have worked in customer service for 5 years I loved when we were able to sell in the beginning
- I was the top selling agent on the Center for a while
- Engaging and solving customers issues on the phone was another fulfillment I got out of this job.
DSP assist residents
Crystal Run Village Inc
01.2012 - 10.2014
volleyball coach
Pine Bush HS
09.2008 - 04.2010
Customer Care Representative
Spencer Forrest
04.2008 - 08.2008
waitress
Pizza Hut
08.2007 - 02.2008
cashier/sales
Macys
04.2007 - 02.2008
Team Member
Logistics Team
06.2007 - 11.2007
Kitchen Staff
Duncan Donuts
10.2006 - 04.2007
Education
No Degree -
HC Staffing LLC
Middletown, NYCosmetology - Cosmetology
Capri Cosmetology Learning Center
Newburgh, NY03.2024
None - Human services
Ashford University
San Diego, CA01.2017
None -
Suny Orange
01.2008
None -
Post University
01.2006
Diploma - Criminal Justice
Pine Bush High School
05.2004
Skills
- Order entry (5 years)
- Micr
- Logistics (Less than 1 year)
- Developmental Disabilities Experience (2 years)
- Warehouse Supervisor Experience
- Shipping & Receiving (2 years)
- Warehouse Management
- Inventory Control
- Sports Coaching (2 years)
- Hair Styling (8 years)
- Order Picking (3 years)
- Supply Chain
- Materials Handling
- Nail Care (1 year)
- Freight Experience (3 years)
- Customer service
- Typing
- Caregiving
- Restaurant experience
- Cooking
- Pallet Jack
- Warehouse Experience
- Packaging
- Pricing
- Custodial experience
- Behavior redirection
- Medical Terminology
- Home Care Aide (HCA)
- Basic Life Support
- Certified Nursing Assistant
- Certified in CPR/AED
- Patient Care Technician
- Patient Services
- Patient Education
- Preparing meals
- Transfer Techniques
- Infection prevention
- CPR Certification
- Certified Phlebotomy Technician (CPT)
- Heartsaver First Aid CPR AED
- Dementia Care
- Seizure Precautions
- Feeding Assistance
- Patient Assessments
- Empathy and Compassionate Care
- Corrective Action Planning
- Room Cleaning and Restocking
- Infection Control
- Administering Medications
Certification
Cosmetology License, 02/01/19, Present
- CPCT/A - Patient Care Technician/Assistant
- NCPCT - Patient Care Technician
- Certified Phlebotomist, HC Staffing LLC - 3/9/24
Assessments
- Verbal Communication, Familiar, 03/01/19
- Verbal Communication, Highly Proficient, 11/01/19
- Food Service: Customer Situations, Proficient, 09/01/20
- Electronic Health Records: Best Practices, Completed, 09/01/20
Timeline
Order Picker Lead PA
Amazon OUTBOUND
11.2021 - Current
Crystal Run Health care
Middletown
09.2021 - 11.2021
Stocker Overnight
Walmart
03.2021 - 06.2021
Customer Service Rep
Manpower-D.O.H
01.2021 - 04.2021
Temp supervisor for Manpower temp workers
Manpower/ GAP warehouse
09.2020 - 12.2021
Salon Manager
A Beautiful You- hair and nails
06.2019 - Current
Customer Care Rep. I
Time Warner Cable
07.2014 - 04.2019
PCA
Will care inc.
01.2014
DSP assist residents
Crystal Run Village Inc
01.2012 - 10.2014
volleyball coach
Pine Bush HS
09.2008 - 04.2010
Customer Care Representative
Spencer Forrest
04.2008 - 08.2008
waitress
Pizza Hut
08.2007 - 02.2008
Team Member
Logistics Team
06.2007 - 11.2007
cashier/sales
Macys
04.2007 - 02.2008
Kitchen Staff
Duncan Donuts
10.2006 - 04.2007
No Degree -
HC Staffing LLC
Cosmetology - Cosmetology
Capri Cosmetology Learning Center
None - Human services
Ashford University
None -
Suny Orange
None -
Post University
Diploma - Criminal Justice
Pine Bush High School