Mia Ybarra
Goodwill
Laredo
2
Languages
3
years of professional experience
Dedicated and results-driven professional with experience in assistant management, career services, customer service, and retail sales. Skilled in building strong client relationships, leading and supporting teams, providing career guidance, and delivering exceptional customer experiences. Experienced in sales, employee training, conflict resolution, administrative support, and achieving performance goals. Known for strong communication, professionalism, attention to detail, and the ability to adapt in fast-paced environments while effectively managing multiple priorities.
Work History
Career Service Associate
1 Month- Assist students and clients with career planning, job searches, and professional development.
- Conduct career advising appointments and help individuals identify career goals and employment opportunities.
- Review and improve resumes, cover letters, and job applications.
- Conduct mock interviews and provide feedback on interview skills.
Jewelry Consultant/Retail Sales Associate
3 Months- Advised customers on jewelry selection, ensuring personalized service and satisfaction.
- Demonstrated product features and benefits to enhance customer engagement and decision-making.
- Boosted sales revenue through effective upselling techniques and in-depth product knowledge.
Assistant Manager
2 Years 8 Months- Trained and mentored staff on best practices and company policies.
- Monitored sales performance, identifying trends to enhance product offerings.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma
Skills
Customer Service & Client Relations
Sales & Consultative Selling
Career Coaching & Advising
Team Leadership & Staff Supervision
Employee Training & Development
Conflict Resolution & Problem Solving
Communication & Interpersonal Skills
Relationship Building
Resume & Interview Assistance
Job Search & Career Development Support
Retail Operations & Store Management
Cash Handling & POS Systems
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Career Service Associate
Goodwill
07.2026 - CurrentRead More
Jewelry Consultant/Retail Sales Associate
Daniel's Jewelers
03.2026 - 06.2026Read More
Assistant Manager
Auntie Anne's
03.2023 - 11.2025Read More
John B Alexander High School
High School Diploma
Read More