MIA YORK
Sumter,SC
Summary
Knowledgeable applicant with hands-on experience in dental assisting, focusing on patient care and support during dental procedures. Successfully assisted in various dental treatments, ensuring patient comfort and operational efficiency. Demonstrated expertise in dental radiography and maintaining sterile environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Provider Enrollment Representative
Novitas Solutions Inc.
09.2023 - 04.2024
- Company Overview: (GuideWell Source)
- Carefully assists in enrolling medical providers in government-sponsored health care programs on behalf of the federal government
- Followed company procedures and values to exceed quality scores on a consistent basis
- Collaborated with peers to meet quarterly production standards
- Maintained relationships with customers and providers and avoided escalated calls
- Outbound calls are completed daily by educating providers of the Federal Medicare program
- Assisted providers in Medicare enrolment
- Worked in fast-paced, quickly adapting environment where procedures for company and Health care are evolving frequently
- Developed positive customer relationships through friendly greetings and excellent service
- (GuideWell Source)
Georgia Dental Educational Institute Externship
Tracy Brown
11.2022 - 12.2022
- Verified client information by analyzing existing evidence on file.
- Maintained confidentiality of patient finances, records, and health statuses.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Demonstrated excellent communication skills when interacting with diverse patients of all ages during their visits.
- Assisted with dental x-rays, ensuring accurate diagnostic information was obtained for each patient.
- Excelled within fast-paced work environments under high-pressure situations without sacrificing quality care provided to patients during externship experience.
- Contributed to team success by collaborating closely with dentists, hygienists, and administrative staff throughout the externship period.
- Provided exceptional customer service through empathetic listening skills while addressing patient concerns or fears about treatments effectively.
- Prepared treatment rooms for procedures, reducing turnaround time between appointments significantly.
- Supported office operations by scheduling appointments and managing phone lines effectively.
- Conducted thorough sterilization of instruments and equipment to maintain a safe environment for patients and staff.
- Maintained inventory levels of dental supplies, ensuring uninterrupted workflow in the clinic.
Assistant Paralegal
THE DEA'S LAW FIRM
05.2016 - 08.2017
- Submitted letter briefs to attorney general for authority to withhold public documents
- Identified and analyzed legal documents, discoveries and contracts
- Filed pleadings and paperwork with court clerk to meet strict deadlines
- Entered client data into systems to manage records and customer relationships
- Organized exhibits for trial by preparing materials and supporting documentation
- Responded to client calls and inquiries to deliver applicable information
- Prepared clients for appointments, depositions and testimony
Education
Bachelor - Exercise Science
Winthrop University
Rock Hill, SC01-2027
Associate Degree -
Central Carolina Technical College
Sumter, SC01.2025
Dental Assistant -
Georgia Dental Educational Institute
Riverdale, GA06-2023
High School Diploma -
Sumter High School
Sumter, SC06.2016
Skills
- Team Player
- Creative Problem Solving
- Verbal and Written Communication
- Attention to Detail
- Cosmetic dentistry
- Leadership qualities
- Patient care excellence
- Dental procedure assistance
- Dental equipment maintenance
- Office administration tasks
- Sterilization techniques mastery
- Radiographic imaging proficiency
Certification
- Certified Dental Assistant
Timeline
Provider Enrollment Representative
Novitas Solutions Inc.
09.2023 - 04.2024
Georgia Dental Educational Institute Externship
Tracy Brown
11.2022 - 12.2022
Assistant Paralegal
THE DEA'S LAW FIRM
05.2016 - 08.2017
High School Diploma -
Sumter High School
Bachelor - Exercise Science
Winthrop University
Associate Degree -
Central Carolina Technical College
Dental Assistant -
Georgia Dental Educational Institute
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