Mia Zubia
ELPASO,TX
Summary
Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance, high productivity and efficient task completion. Specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
2
2
Languages
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Bar Server
Ojos Locos Sports Cantina
El Paso, Texas
10.2024 - 11.2025
- Maintained cleanliness and organization of bar area throughout shifts.
- Trained new servers on proper procedures for taking orders, making drinks, and providing excellent customer service.
- Managed intoxicated guests and followed alcohol awareness procedures.
- Collaborated with kitchen staff to coordinate food and drink orders.
- Monitored guests alcohol consumption levels to prevent over-intoxication or underage drinking.
- Processed customer orders accurately using point-of-sale system.
- Delivered food and beverages while adhering to health and safety standards.
Guest Service Specialist
Mister Car Wash
El Paso, Texas
08.2023 - 07.2024
- Greeting customers and explaining services
- Managing payments and transactions
- Performing maintenance on car wash equipment as needed.
- Moving or directing vehicles into car wash areas
- Inspecting vehicles and their conditions to make sure they go in safely.
- Assisting customers as needed
- Assisted customers with car wash services and product inquiries.
- Operated point-of-sale system for processing transactions efficiently.
Team Member
KFC
El Paso, Texas
03.2022 - 03.2023
- Provided friendly customer service by greeting customers upon entry, taking orders accurately, delivering orders promptly, and thanking customers for their business.
- Maintained cleanliness of restaurant before and after shifts, promoting a safe and welcoming environment for customers and staff.
- Followed all food handling procedures to ensure proper preparation of products according to established standards.
- Assisted in training new team members on job duties and responsibilities within the restaurant including but not limited to cashiering skills, product knowledge, safety practices, etc.
- Supported management by preparing condiments and side items as needed and assisting with inventory control tasks, contributing to operational efficiency.
Education
Certified Nursing Assistant - Nursing
Emerald Nursing School
el paso, texas 06.2024 - 07.2024
Pharmacy Technician - Pharmacy
Pima Medical Institute
El Paso, TX 07.2023 - 05.2024
Skills
- Staff training
- Problem resolution
- Customer service
- Multitasking
- Fluent in Spanish
- Cash management
- Bar operations
- Responsible beverage service
- Inventory management
- Drug interaction analysis
- Health and safety compliance
- Problem resolution
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Bar Server
Ojos Locos Sports Cantina
10.2024 - 11.2025
Certified Nursing Assistant - Nursing
Emerald Nursing School
06.2024 - 07.2024
Guest Service Specialist
Mister Car Wash
08.2023 - 07.2024
Pharmacy Technician - Pharmacy
Pima Medical Institute
07.2023 - 05.2024
Team Member
KFC
03.2022 - 03.2023