MIA C. POWELL
Fresno,CA
Summary
Creative and practical problem solver. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Probation Technician
Fresno County Probation
03.2023 - Current
- Monitors client performance while on probation.
- Advises clients of available services and aids in obtaining appropriate services
- Refers clients to psychological, health, medical, and social services providers
- Organizes and prepares new criminal case documents for officers in accordance with established case management procedures
- Enters criminal case file information and statistical data into databases
- Ensures case files are updated for investigation and supervision units at the direction of officers or supervisors in accordance with established policies and practices
- Confirms the accuracy of information when entered into case records
- Transfers case files to, and receive case files from, other districts.
Program Resources Specialist
Central Labor Council Partnership
11.2008 - 03.2023
- Scheduled applicants for intake and eligibility certification
- Obtained required documentation necessary to determine eligibility
- Explained program services, including policy and procedures
- Maintained appropriate entries and updated case management notes
- Answered multi-line telephone and recorded messages accurately
- Greeted clients and referred them to appropriate staff in a friendly and professional manner
- Answered inquiries regarding services available at One-Stop Center
- Provided monthly progress reports to the Program Manager
- Performed routine database, word processing, and clerical functions
- Knowledge of Workforce Investment Act (WIOA) legislation
- Knowledge of Government assistance programs
- Knowledge of local industries that encompass the economy and demographics of Fresno County with specific understanding and awareness of job skill requirements; ability to analyze fiscal, demographic, and labor market information as it relates to the development of customer needs
- Working knowledge of funding statutes, regulations, policies, and procedures as prescribed by Federal, State, County and Local
- Assisted with fiscal responsibilities to include supportive services
- Conducted quarterly retention follow-up calls, documented, and placed follow-up forms in customer files upon each quarterly completion
- Represent Workforce Connection at events such as job/career fairs, training career fairs, community events, etc
- Provide referrals to community partners, mental health, case management services, education, and appropriate community resources.
Education
BS - Correctional Program Support
University of Phoenix
Phoenix, AZ03.2023
Skills
- Case Management
- Strong Work Ethic
- Multicultural Sensitivity/Awareness Case Management
- Effective written and oral communication
- Maintain Case Files
- Time Management
- Screening Processes
- Microsoft Office
- Analytical and Critical Thinking
Timeline
Probation Technician
Fresno County Probation
03.2023 - Current
Program Resources Specialist
Central Labor Council Partnership
11.2008 - 03.2023
BS - Correctional Program Support
University of Phoenix
Similar Profiles
LETICIA HERNANDEZLETICIA HERNANDEZ
CurrentYouth Care Specialist at Fresno EOCCurrentYouth Care Specialist at Fresno EOC
PAUL G. FAVILAPAUL G. FAVILA
Office Assistant III at Fresno County Adult ProbationOffice Assistant III at Fresno County Adult Probation
Melissa SalyersMelissa Salyers
Deputy Probation Officer III at Merced County ProbationDeputy Probation Officer III at Merced County Probation