Michael Miadzvedz

• Analytically review policies such as state specific laws to apply towards unique circumstances for each involved party in a claim.
• Works with and coordinates a number of 3rd party services, such as tow companies, repair facilities, and a menagerie of property loss companies.
• Perform complex investigations into liability and determine appropriate coverage for clients
• Preparation and submission of documentation to the insurance company to receive insurance compensation
• Coordination of costs for repairing damaged property with the insurance company
• Inspection of damaged property, photos of damaged property (vehicles)
• Working with auctions for the sale of usable remains of damaged property
• Search for optimal conditions for vehicle insurance, liability insurance, cargo insurance. Comparison of insurance rates and insurance conditions offered on the market.
• Communicate liability decisions and assist clients in understanding the conclusion of liability determinations.
• Coordination with the insurance company on decisions made on payment/refusal to pay insurance compensation and preparation of reports for company management

• Directly contacted drivers involved in road traffic incidents to promptly inform them about necessary actions, taking into account the country-specific legal requirements. This involves considering the peculiarities of legislation in the respective country; for example, in Europe, one can handle the incident without involving the police, whereas in Kazakhstan, it is not permissible to do so

• Participation on behalf of the company in tenders of major clients to provide a comprehensive range of logistics services (ground transportation, air transportation, railway transportation)
• Analyzed customer needs in order to determine the most appropriate suppliers for specific projects.
• Registration of accounts on tender platforms and tracking new tenders.
• Collecting proposals from company departments regarding transportation rates, compiling a comprehensive bid for participation in the tender.
• Monitoring the deadlines for submitting proposals, analyzing data on the transportation rates we have offered.

• Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
• Coordinated resources across multiple departments and teams as needed for successful completion of projects.
• Drove continuous improvement of project delivery process by providing strong leadership.
• Integration of banking and insurance products for the B2C segment, collaborative development of such products with insurance companies.
• Preparation and training of branch employees to increase sales of insurance products through the bank's retail network (home insurance, accident insurance, car insurance and other)

• Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
• Resolved routine and complex issues by performing detailed research.
• Prepared proposals and conducted closing interviews to sell insurance products.
• Collaborated with carriers to resolve discrepancies in insurance payments.
• Met with division leaders and consultants to discuss strategies to increase sales.
• Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services and best practices.
• Contacted underwriters and submitted forms to obtain binder coverage.
• Negotiated terms of agreements with customers regarding coverage options and premiums.
• Monitored regulatory developments impacting the company's lines of business.
• Monitored clients' insurance coverages to ensure changing needs were met.
• Counseled prospects and policyholders on coverage, limits and regulations.
• Managed denials, late payments, extensions and other special circumstances by following up with relevant parties.
• Reviewed insurance policies to ensure compliance with existing regulations.
• Assisted in the development of new products, services, and procedures to meet customer needs.
• Participated in training programs designed to enhance knowledge base in areas such as underwriting, sales, product development.
• Sought out new clients and developed clientele by networking to find new customers.