Santa's Helper
Santa's Wonderland
College Station, TX
11.2024 - 12.2024
- Assisted in managing holiday event logistics and guest experiences.
- Coordinated with team members to ensure smooth daily operations.
- Engaged with families, providing information about activities and attractions.
- Helped maintain cleanliness and organization of event areas.
- Adapted quickly to dynamic environments during peak visitor times.
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Delivered information and details of interest about facility to visitors.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.