Miah Brisco
Mesa,AZ
Summary
Proven Claims Associate with a track record of enhancing team performance and ensuring compliance at State Farm. Skilled in claims processing and customer service, I significantly reduced patient wait times at Nationwide Vision. Expert in multitasking and policy interpretation, I bring a dynamic approach to achieving operational excellence and improving client satisfaction.
Offering warm and approachable demeanor, eager to learn and grow in dynamic restaurant environment. Brings foundational understanding of customer service principles and can quickly adapt to new systems and processes. Ready to use and develop communication and organizational skills in Desired Position role.
Overview
1
1
year of professional experience
Work History
Claims Associate
State Farm
11.2024 - Current
- Worked productively in fast-moving work environment to process large volumes of claims.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of claims handling.
- Improved team performance by providing ongoing training and support for Claims Associates on best practices and procedures.
- Managed high-volume claim caseloads, ensuring accurate documentation and adherence to company policies.
Ophthalmic Medical Technician
Nationwide Vision
11.2023 - 10.2024
- Assisted in developing an efficient system for inventory management of supplies used within the clinic, streamlining the ordering process and reducing waste.
- Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment.
- Reduced patient wait times through prompt and efficient pre-examination procedures, ensuring a positive experience.
- Promoted eye health education by providing patients with informative materials on proper eyewear use, hygiene practices, and disease prevention strategies.
Hostess
Red Lobster
08.2023 - 11.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associates In Science Of Biological Sciences - Nursing
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05.2023
Skills
- Claims processing
- Claims
- Claims investigation
- Policy interpretation
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
Volunteer Work
Ryan House – Children’s Hospice and Palliative Care Center
• Supported children with life-limiting illnesses through recreational and therapeutic activities.
• Provided emotional comfort to children and families fostering a compassionate environment.
Traditions Health – Hospice Center
• Assisted with caregiving tasks and provided companionship to hospice patients.
• Maintained a supported environment for patients and families during end – of – life care.
Timeline
Claims Associate
State Farm
11.2024 - Current
Ophthalmic Medical Technician
Nationwide Vision
11.2023 - 10.2024
Hostess
Red Lobster
08.2023 - 11.2023
Associates In Science Of Biological Sciences - Nursing
Maricopa Community Colleges, Mesa Community College
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Hadiya HullHadiya Hull
Claims Adjuster at State FarmClaims Adjuster at State Farm
Dedra ClayDedra Clay
Underwriting Service Assistant Team Resource at State FarmUnderwriting Service Assistant Team Resource at State Farm
Fatima BarbosaFatima Barbosa
Administrative Assistant at Bill Luke SanTan Buy CenterAdministrative Assistant at Bill Luke SanTan Buy Center