Ambitious professional with articulate communication skills and strong ability to stand out in any role. Proven expertise in executing tasks efficiently and fostering positive client relationships in dynamic environments.
Overview
6
6
years of professional experience
Work History
Med Tech
Canterfield of Clay County
Jacksonville, FL
07.2025 - Current
Utilized various diagnostic equipment to perform tests according to established protocols.
Managed patient records accurately and efficiently according to HIPAA standards.
Communicated effectively with other healthcare professionals regarding test results and patient care plans.
Received supply of ordered medications and apportioned, mixed or assembled drugs for administration to patient.
Property Management - Collections
SMB Management
Jacksonville, FL
10.2023 - 03.2025
Utilized property management software for tracking payments and generating reports.
Managed tenant communications regarding payment schedules and collection procedures.
Coordinated property inspections to assess tenant compliance with lease agreements.
Resolved tenant disputes through effective negotiation, reducing the number of escalated cases.
Medical Assistant
Bells & Associates
Jacksonville, Florida
06.2023 - 11.2023
Triaged patients, recorded medical history ensuring accurate documentation to support healthcare providers.
Assisted physicians during patient examination, prioritizing empathy and patient comfort.
Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure, height and weight measurements.
Administered injections as permitted by state law, maintaining strict adherence to safety protocols.
Schedule appointments and maintain patient records.
Data Entry Clerk
United Health
Jacksonville, Florida
03.2022 - 06.2023
Developed organization skills to effectively manage large amounts of records in an effective manner.
Adhered to company policies and procedures when entering or modifying data in the system.
Updated existing databases with new entries on a regular basis.
Technical Support Rep
Kelly Connect (Apple)
Jacksonville, Florida
02.2020 - 11.2022
Resolved customer inquiries with professionalism, consistently maintained high satisfaction ratings.
Applied problem-solving skills to address client issues remotely, and transferrable skills for patient interactions in a healthcare setting.
Cashier
Burlington
Jacksonville, Florida
03.2020 - 10.2020
Manage checkout area during peak sales seasons.
Train new hires on sales processes, customer service, and POS systems.
Provided high-quality customer service, managed and processed sales transactions, and guided customers through the purchase process.
Education
Medical Assistant -
Concorde Career College
Jacksonville, Florida
11-2023
High School Diploma -
Westside High School
Jacksonville FL
Skills
Patient Care
Clinical Procedures
Medical Office Management
Electronic Health Records (EHR)
Communication Skills
Team Player
Customer Service
Tenant relations
Rent collection
Accomplishments
Consistently received positive feedback from patients for compassionate care.
Achieved proficiency in handling medical equipment and tools.
Reduced patient wait times by optimizing appointment scheduling processes.
Implemented a system to improve accuracy in updating and maintaining patient records.
Interests
Continuing education in healthcare advancements, Participating in community health fairs and volunteering, Staying updated on medical technology and software innovations, Attending seminars on patient wellness and care strategies, Networking with other healthcare professionals for knowledge sharing