Hi, I’m
Miah Morris
Massillon,OH
Summary
Collaborative professional with a proven track record at Pulp Juice And Smoothie Bar, enhancing customer satisfaction through exceptional service and efficient multitasking. Skilled in safe food handling and fostering teamwork, I excel in fast-paced environments with clear communication, significantly reducing wait times. Demonstrates leadership and a commitment to quality, ensuring high standards of cleanliness and organization. Finishes all assigned tasks and constantly do what is needed to help out or prepare for the next rush.
Overview
2
years of professional experience
Work History
Pulp Juice And Smoothie Bar
Pulp Crew Member
09.2024 - 12.2024
Job overview
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Accurately operated cash register to process customer payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Stocked shelves to organize aisles in assigned department.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Wendy's
Wendy's Crew Member
08.2022 - 01.2023
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Accurately operated cash register to process customer payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
Perry High School, 3737 13th St SW Massillon, OH 44646 United States
High School Diploma
05-2023
University Overview
- Honor Roll all of my Middle and High School education
- Presidential Scholarship Recipient
- Completed AP course in AP Literature and Composition and AP language and Composition
- Extracurricular Activities: JROTC (up until junior year), Teen Court Participant until Senior Year, Rugby Player, Volleyball Player, Threw disc and ran hurdles in Track
- Extracurricular Activities: Homecoming Committee/Volunteer
Skills
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Customer service
- Problem-solving
- Clear communication
- Taking orders
- Cleaning and sanitizing
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Interactive communication skills
- Basic math
- Verbal and written communication
- Leadership qualities
- Food preparation
Timeline
Pulp Crew Member
Pulp Juice And Smoothie Bar
09.2024 - 12.2024
Wendy's Crew Member
Wendy's
08.2022 - 01.2023
Perry High School
High School Diploma
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