Miah T. Flores
The Bronx,NY
Summary
Excelling professional with a proven track record, specialized in swim instruction and first aid administration. Recognized for enhancing swimmer safety and delivering exceptional customer service. Strong leadership qualities and adaptability in emergencies contribute to effective team collaboration and client relations, ensuring a positive and secure environment for all.
Detail-oriented healthcare support professional with experience in MRI safety assistance, patient intake, scheduling, and front desk operations. Known for accurate information handling, calm teamwork, and reliable customer service in fast-paced clinical and service settings.
Overview
7
7
years of professional experience
Work History
In Suite Assistant
Lenox Hill Radiology
Bronx, NY
05.2026 - 09.2026
- Provide assistance to MRI Steering Technologist, Radiologists and/or administrative staff to provide optimal MRI safety and patient care.
- Convey patient history to the MRI Technologist for accurate MRI safety, assist MRI Technologists to ensure MRI safety, coil positioning, patient screening and/or history and patient observation during exams.
- Assisted technologists with various procedures in the MRI suite, including set-up of coils, scheduled maintenance, and clean-up of the MRI suite.
- Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on-site medications in accordance with Company policies, procedures and any legal requirements.
Front Desk Admin
Dynamic Kids
Hartsdale, NY
10.2025 - 04.2026
- Coordinated schedules and appointments for staff and parents to ensure smooth daily operations
- Maintained accurate records of student enrollment and attendance using digital management systems
- Streamlined communication between parents, teachers, and administration to address inquiries and concerns promptly
- Managed data entry, phone support, and correspondence to maintain efficient office operations
Patient representative
Lincoln Hospital
Bronx, NY
04.2025 - 10.2025
- Welcomed Lincoln Hospital patients and assisted with front-desk check-in.
- Verified patient demographics, insurance details, and referral information to ensure accurate record-keeping.
- Managed appointment scheduling and updated calendar changes.
- Addressed patient inquiries regarding billing, coverage, and visit details to enhance patient understanding and satisfaction.
- Provided customer service to patients by answering questions and addressing complaints.
- Coordinated communication among physicians, nurses, administrative staff, and patients to streamline information flow.
Pool Attendant
The Four Seasons Hotel
New York, New York
04.2024 - 08.2024
- Monitored guest pool area for Four Seasons Hotel safety and comfort.
- Arranged loungers, towels, and umbrellas around luxury resort pool deck.
- Welcomed guests and answered poolside service requests with polished hospitality.
- Enforced pool rules and supported lifeguard response during incidents.
- Cleaned deck surfaces, furniture, and surrounding areas to hotel standards.
- Greeted customers upon arrival at the pool area.
- Conducted daily maintenance of the pool such as cleaning, skimming, and testing water chemistry.
Lifeguard/Swim Instructor
American Pools
Nanuet, NY
06.2023 - 08.2024
- Supervised swimming areas and monitored swimmer safety.
- Delivered basic first aid and respiratory support to injured swimmers.
- Obtained CPR certification to provide emergency support.
- Developed engaging lesson plans tailored to various skill levels and ages.
- Provided helpful and enthusiastic customer service to all guests.
- Patrolled pool areas, inspecting equipment, and facilities for maintenance needs.
- Kept equipment, barriers and gates in good condition to minimize hazards.
Barista
Starbucks
New York, NY
06.2022 - 04.2023
- Protected customers from infection risk, cross-contamination, and burns by following proper safety procedures.
- Upheld strict presentation standards for uniform, counter appearance, and drinks.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Accelerated employee development with multifaceted training, mentoring, and coaching approach.
Lifeguard/Swim Instructor
YMCA
New York, NY
05.2022 - 09.2022
- CPR Certified
- Delivered basic first aid and respiratory support to injured swimmers.
- Kept equipment, barriers and gates in good condition to minimize hazards.
- Provided helpful and enthusiastic customer service to all guests.
- Supervised swimming areas and monitored swimmer safety.
- Patrolled pool areas, inspecting equipment, and facilities for maintenance needs.
- Developed engaging lesson plans tailored to various skill levels and ages.
Cashier
Smash Burger
New York, NY
10.2021 - 06.2022
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies.
- Resolved guest issues by working with customer service leaders and area managers to meet individual needs.
Wildlife Educator
Rock The Boat
Bronx, NY
05.2020 - 08.2020
- Conducted water testing to ensure quality standards were met.
- Facilitated boat learning sessions to enhance operational safety.
- Developed environmental skills through targeted training programs.
- Led team building activities to strengthen collaboration and communication.
- Implemented effective strategies for cleaning the environment.
- Provided water training to improve knowledge of aquatic safety protocols.
- Collaborated with team to organize field trips for hands-on learning experiences.
- Assembled boat components using hand and power tools for precision fitting.
After School Assistant
Public School 96 Richard Rogers
Bronx, NY
09.2019 - 04.2020
- Facilitated learning experiences for K-4 students to promote academic growth.
- Cultivated teamwork among educators to improve collaborative strategies.
- Maintained a clean and organized activity space for optimal learning environments.
- Developed engaging lesson plans tailored to diverse learning needs.
- Implemented assessment techniques to track student progress effectively.
Education
Associate of Science - Nursing Education
BMCC
New York, NY05-2027
High School Graduate -
Saint Catherine Catholic Academy
Bronx, NY01-2023
Skills
- Customer service
- Strong client relations
- Leadership qualities
- Swim Instruction
- First Aid administration
- Patient care
- Hazard removal
- Adaptability in emergencies
- Radiologist assistant
- MRI experience
- Scanner experience
- Patient confidentiality
- Appointment scheduling
- Patient intake
- Team communication
- Email correspondence
- Fast learner
- Schedule and calendar management
LANGUAGE
Spanish, Conversational
Timeline
In Suite Assistant
Lenox Hill Radiology
05.2026 - 09.2026
Front Desk Admin
Dynamic Kids
10.2025 - 04.2026
Patient representative
Lincoln Hospital
04.2025 - 10.2025
Pool Attendant
The Four Seasons Hotel
04.2024 - 08.2024
Lifeguard/Swim Instructor
American Pools
06.2023 - 08.2024
Barista
Starbucks
06.2022 - 04.2023
Lifeguard/Swim Instructor
YMCA
05.2022 - 09.2022
Cashier
Smash Burger
10.2021 - 06.2022
Wildlife Educator
Rock The Boat
05.2020 - 08.2020
After School Assistant
Public School 96 Richard Rogers
09.2019 - 04.2020
Associate of Science - Nursing Education
BMCC
High School Graduate -
Saint Catherine Catholic Academy