Summary
Overview
Work History
Education
Skills
Software
Work Availability
Timeline
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MIA J. DAVIS

Bronx,NY

Summary

Dedicated guest service associate motivated to maintain customer satisfaction and contribute to company success. Highly productive and performance-driven professional with diverse credentials which combine solid and tactical problem-solving expertise with a strong customer service-focused background, and ability to work collaboratively, with a commitment to achieving corporate goals.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Cashier Supervisor / Floor Associate

JD Sports
New York, NY
01.2020 - 01.2021
  • Trained and Coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Verified accuracy of daily cashier batches by checking all reciepts , checks and cash.
  • Met coverage demands by setting effective work schedules and breaks, and effectively delegating assisgnments.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Maintained visually appealing and effective displays for the entire store.

Office Receptionist

Lux Capital
New York, NY
01.2016 - 01.2020
  • Greet incoming visitors professionally and provided friendly,knowledgeable assistance.
  • Provide clerical support by copying, scanning, digital faxing and digital filing of documents.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Maintained main kitchen area snacks and stocked fridge with beverages Reported facility and conference room maintenance problems to appropriate personnel for immediate remediation.

Education

Associate of Arts - Business Administration

Borough of Manhattan Community College
New York, NY
06.2021 - Current

High School Diploma -

Frank McCourt High School
New York, NY
09.2016 - 06.2020

Skills

Customer assistance

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Software

MS Office (Word, Excel, Outlook, Powerpoint )

Google Drive (Docs, Sheets, Slides, Forms)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Associate of Arts - Business Administration

Borough of Manhattan Community College
06.2021 - Current

Cashier Supervisor / Floor Associate

JD Sports
01.2020 - 01.2021

High School Diploma -

Frank McCourt High School
09.2016 - 06.2020

Office Receptionist

Lux Capital
01.2016 - 01.2020

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MIA J. DAVIS