Miako Hoff Kitajima

Modesto,CA

Summary

With a proven track record at Petsmart, I excel in delivering exceptional pet care and customer satisfaction through expert bathing techniques and unparalleled patience with animals. My adaptability and empathy have fostered strong client relationships, significantly enhancing repeat business. Skilled in both pre-grooming preparations and specialized trims, I consistently exceed performance metrics.

Overview

year of professional experience

Work History

Professional Bather

Petsmart

07.2024 - Current

Developed strong relationships with clients, leading to repeat business and loyalty.
Managed appointment scheduling to maximize efficiency and accommodate client needs.
Prepared pets for further grooming services by efficiently performing pre-grooming tasks such as nail trimming or ear cleaning.
Exceeded performance metrics by consistently delivering high-quality bathing experiences for both pets and their owners.
Supported overall facility cleanliness through regular maintenance of bathing stations and equipment.
Paw, sanitary, and pad trims.

Dog Bather

Zuri Pet Spa and Resort

01.2024 - 07.2024

Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
Ensured all dogs were thoroughly dried using appropriate techniques, reducing the risk of skin irritations or infections.
Ability to express anal glands, clean ears, successfully gently scrub skin of dander and debris.
Able to do sanitary, paw, and paw pad trims, some training in face/ear trims.

Education

Lynbrook High School

Cupertino, CA

06.2019

Skills

Patience with animals
Proper bathing techniques

Empathy for animals
Adaptability to situations

Timeline