Mi'An Amande
Brings ability to quickly grasp business operations and financial management concepts, excelling in operations management and working with or without a team. Skilled in inventory control and guest relations, I consistently enhance productivity and elevate customer satisfaction. Adept at problem resolution, I drive results through efficient multi-tasking and a commitment to maintaining high standards. Willing to learn any position and quick to adapt to challenges for a peak performance.
Work History
General Manager
11 MonthsDirected daily store operations, ensuring consistent service quality and workflow efficiency. Recruited, trained, and coached team members to strengthen performance and guest experience, maintaining a necessary balance between recognition and discipline for employees to keep the team encouraged and on the right track. Managed scheduling, labor allocation, and staffing coverage to support operational demands, while monitoring inventory levels and placing orders to maintain product availability and freshness, minimizing waste to guarantee store profitability.
Team Member
1 Year 3 MonthsPrepared smoothies, smoothie bowls, and various food items including toasts, flatbreads, and rotisserie chicken bites for customer consumption. Operated the POS systems to provide a welcoming atmosphere and swift checkout for guests, as well as upselling to meet sales goals. Handled store checklists including cleaning and operational tasks for maximum productivity during shifts.
Team Member
3 MonthsBlended smoothies and prepared smoothie bowls to order following recipes to ensure consistency in both product consumption and guest satisfaction, maintaining a sanitary and organized work space and exercising efficiency in completing the day's prep quota and cleaning tasks while providing a hospitable guest experience.