Summary
Overview
Work History
Education
Skills
Timeline
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Mia Schults Schults

Costa Mesa,CA

Summary

Highly motivated, energetic worker eager to apply knowledge of communication and leaderships skills to enhance the community. Hardworking, reliable and punctual in taking on any task.

Overview

5
5
years of professional experience

Work History

Server Assistant

Montage Hotel And Resorts
Laguna Beach, CA
02.2022 - Current
  • Attendant for a 5-star Forbes focused restaurant with an emphasis on small details to ensure each guest feel important and cared for
  • Encouraged to go above and beyond and utilize “wow moments” where I can find ways to listen to the guest and surprise them with desserts, drinks, or anything that may make their experience better
  • Required excellent communication, with team meetings before each shift, weekly emails, and memorization of a printed report with the data for each day.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted with dining room set up prior to and after service period.

Smallgroup Leader

Junior High Ministry
Lake Forest, CA
09.2020 - Current
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Maintained strict confidentiality in all situations unless abuse, neglect or threats identified.
  • Conducted peer-mediations between students to help resolve conflicts and reach agreements.
  • Supported individuals to help develop communication, social and daily living skills.
  • Developed and led special events that increased bonding, trust and fun.
  • Taught skills for self love, coping mechanisms and handling conflict via both classroom and individual instruction.
  • Collaborated with parents and co-leaders to address problems and grow student success.
  • Sent out daily forms of communication to check in with students and grow connections

Event Production Assistant

DPA Gift Suites
Los Angeles, CA
11.2021 - 03.2022
  • Handles planning and organizing of gift suites for events such as the Grammy's, The Oscars, and The Emmy's
  • Researching and partnering with companies that would be a good fit based on the event at hand
  • Scheduled client meetings and maintained office organizational standards.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Handled Social Media promotions
  • Supervised onsite team of caterers, audio-visual technicians, and facility management team.
  • Establish budgets, flowing timelines, venue selection, and guest list finalization
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Box Office Representative

Irvine Improv Comedy Club
Irvine, CA
08.2021 - 02.2022
  • Assisted customers in choosing seats, guiding and recommending options via seating map.
  • Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
  • Created and maintained reports of sold tickets and payments received.
  • Greeted over 700 customers per day and determined best approach to provide optimal service.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Answered calls, took messages and transferred calls to correct individuals.

Connections Coordinator

Saddleback Church
Lake Forest, CA
06.2017 - 01.2020
  • Built strong relationships with customers through positive attitude and attentive response.
  • Coordinated weekly meetings for internal and external groups.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Conducted daily updates to social media profiles to boost company online presence.

Education

Associate of Arts - Liberal Arts

Orange Coast College
Costa Mesa, CA
05.2023

High School Diploma -

Tesoro High School
Rancho Santa Margarita, CA
06.2021

Skills

  • Team Leadership
  • Relationship Building
  • Clear Communication
  • Customer Relations
  • Attention to Detail
  • Problem Anticipation and Resolution

Timeline

Server Assistant

Montage Hotel And Resorts
02.2022 - Current

Event Production Assistant

DPA Gift Suites
11.2021 - 03.2022

Box Office Representative

Irvine Improv Comedy Club
08.2021 - 02.2022

Smallgroup Leader

Junior High Ministry
09.2020 - Current

Connections Coordinator

Saddleback Church
06.2017 - 01.2020

Associate of Arts - Liberal Arts

Orange Coast College

High School Diploma -

Tesoro High School

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Mia Schults Schults