Miatta Vafee
Mebane,NC
Summary
Results-driven Catering Manager with a strong focus on client communication, catering logistics, and team training. Proven ability to ensure food safety compliance and maintain exceptional client relationships.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Catering Manager
Chick-Fil-A Restaurant
Mebane, North Carolina
05.2023 - Current
- As the Catering Manager, I oversee every catering orders.
- Managed inventory levels and stocked supplies for catering events.
- Coordinated catering orders and ensured timely delivery to clients.
- Trained team members on catering service standards and procedures.
- Communicated with clients to confirm details and address special requests.
- Ensured compliance with food safety regulations during all events.
- Collaborated with kitchen staff to prepare food items for catering services.
- Coordinated delivery times with clients and ensured that all items ordered arrived on time.
- Resolved customer complaints promptly and professionally while maintaining good relations with clients.
Hairstylist
Mariam African Braiding Salon
Durham, North Carolina
10.2019 - 05.2023
- Styled a variety of hairstyles including braids, twists, and updos for clients.
- Maintained cleanliness and organization of salon tools and workstations for efficiency.
- Educated clients on hair care techniques and product recommendations for maintenance.
- Assisted in training new staff on salon procedures and customer service techniques.
Education
Riverside High School
Durham, North CarolinaSkills
- Catering logistics
- Inventory management
- Food safety compliance
- Food safety
- Catering sales orders
- Food presentation
- Client communication
- Customer relationship management
- Team training
- Collaboration skills
- Time management
- Problem solving
- Customer service
- Attention to detail
- Marketing
Certification
- ServSafe Certification
Timeline
Catering Manager
Chick-Fil-A Restaurant
05.2023 - Current
Hairstylist
Mariam African Braiding Salon
10.2019 - 05.2023
Riverside High School