Summary
Overview
Work History
Education
Skills
Timeline
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JESUS SANTOS

Humble

Summary

Dynamic delivery driver with a proven track record at Costco, excelling in route optimization and customer communication. Recognized for maintaining a safe driving record while resolving issues promptly, ensuring on-time deliveries. Fluent in Spanish and English, I foster positive relationships and enhance service satisfaction through effective problem resolution and teamwork.

Overview

10
10
years of professional experience

Work History

Delivery Driver

Costco
HOUSTON
08.2019 - Current
  • Contacted customers prior to delivery to coordinate delivery times.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Utilized GPS and maps for efficient route planning.
  • Utilized street maps to plan and determine most efficient routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

Delivery Driver

XPO Logistics
HOUSTON
01.2015 - 07.2019
  • Operated delivery vehicles to transport goods efficiently across designated routes.
  • Managed accurate documentation for deliveries and pickups in compliance with regulations.
  • Communicated effectively with customers to confirm delivery times and address inquiries.
  • Collaborated with warehouse staff to load and unload shipments swiftly and safely.
  • Adhered to traffic laws and company policies during all driving activities.
  • Resolved customer issues promptly to maintain service satisfaction during deliveries.
  • Transported and safely delivered items to prevent damage or loss.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.

Education

High School Diploma -

BELLAIRE HIGH SCHOOL
Bellaire, TX
05-2012

Skills

  • Route optimization
  • Vehicle maintenance
  • Delivery documentation
  • Customer communication
  • Load securing
  • Traffic law compliance
  • Customer service
  • Problem resolution
  • Time management
  • Dispatch communication
  • Positive attitude
  • Clear communication
  • Basic vehicle repair
  • Safe driving record
  • Vehicle inspection
  • FLUENT IN SPANISH
  • Load balancing
  • Teamwork and collaboration
  • Commercial driving
  • Valid Driver's license

Timeline

Delivery Driver

Costco
08.2019 - Current

Delivery Driver

XPO Logistics
01.2015 - 07.2019

High School Diploma -

BELLAIRE HIGH SCHOOL

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JESUS SANTOS