Micaela Behn
Savage,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hands-on experience in venipuncture, capillary puncture and special collection techniques. Successful at reducing patients' anxiety or discomfort. Devoted to giving every patient a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Phlebotomist
CSL Plasma
Bloomington, MN
08.2023 - 04.2024
- Excellent customer service, team player and reliable. Perform capillary punctures, blood samples, plasma and more. Work on machinery and tech savvy.
- Verified patient information prior to specimen collection.
- Processed samples accurately and efficiently.
- Calibrated equipment according to manufacturer specifications.
- Monitored inventory levels of supplies used in phlebotomy services.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Adhered to HIPAA guidelines regarding patient privacy.
- Conducted research related to new methods of sample collection or processing.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Transported specimens following established protocol for temperature and light.
Bartender
Otto's Beer & Brat Garden
Minocqua, WI
07.2021 - 08.2023
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Adhered to state regulations regarding serving alcohol responsibly.
- Performed opening and closing duties including restocking supplies.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Trained new bartenders on drink preparation and upselling techniques.
- Balanced daily registers and generated sales reports for management.
Cook
Kwik Trip
Minocqua, WI
12.2020 - 07.2021
- Adhered to food safety standards when storing and preparing foods.
- Supervised and trained kitchen staff on proper preparation techniques.
- Monitored stock levels of food items and ordered more when necessary.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Resolved customer complaints regarding food quality or services provided.
- Kept records related to costs, production quantities, menu changes.
Machine Operator
Footprint
Gilbert, AZ
01.2020 - 08.2020
- Adjust machine settings to complete tasks accurately.
- Monitor the feed and speed of machines during the machining process.
- Troubleshoot malfunctions in equipment or processes.
- Inspect finished workpieces to ensure conformance with specifications.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Load raw materials into machines according to specified measurements.
- Unload finished products from machines onto conveyors or other transport systems.
- Record production information such as quantities produced and materials used on daily logs.
- Operate robotic arms within a manufacturing environment.
- Comply with company policies regarding quality control procedures.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Collaborate with other departments when necessary for successful completion of projects.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
Housekeeper
Extended Stay America
Mesa, AZ
08.2019 - 01.2020
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Organized closets with hangers for guests' clothing items.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Inspected guest rooms after cleaning to ensure they were presentable.
Housekeeper
The Point Hotel & Suites
Minocqua, WI
06.2014 - 01.2019
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Scrubbed kitchen appliances, countertops and fixtures.
- Organized closets with hangers for guests' clothing items.
- Followed safety procedures when handling hazardous materials.
- Ensured that all health standards were met during cleaning operations.
- Interacted pleasantly with clients and guests when performing daily duties.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Education
Associate of Science - Phlebotomy Technician
Nicolet Area Technical College
Rhinelander, WI04-2021
Skills
- Venipuncture
- Specimen Preparation
- Blood collection
- Communication abilities
- HIPAA
- Anatomy and physiology
- Specimen handling
- Medical terminology knowledge
- Patient Care
- Sanitation and sterilization
Certification
- Certified Phlebotomy Technician
- Certification #: 47999-168-326-7722
- Effective Date: May 5, 2023
- Expiration Date: May 4, 2025
Timeline
Phlebotomist
CSL Plasma
08.2023 - 04.2024
Bartender
Otto's Beer & Brat Garden
07.2021 - 08.2023
Cook
Kwik Trip
12.2020 - 07.2021
Machine Operator
Footprint
01.2020 - 08.2020
Housekeeper
Extended Stay America
08.2019 - 01.2020
Housekeeper
The Point Hotel & Suites
06.2014 - 01.2019
Associate of Science - Phlebotomy Technician
Nicolet Area Technical College