Micaela Campos
Tukwila
Summary
Dynamic and highly motivated culinary professional with extensive experience at Potbelly's Sandwich Shop. Proven track record in food preparation and customer service, enhancing kitchen efficiency and increasing repeat business through meticulous attention to detail and strong time management skills. Adept at maintaining cleanliness standards while delivering high-quality dishes.
Overview
2025
2025
years of professional experience
Work History
Line Cook, Food Preparation
Potbelly's Sandwich Shop
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Managed inventory and ordered food and supplies to maintain adequate stock.
- Monitored food quality and presentation to maintain high standards.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared and cooked meals according to recipes and customer specifications.
- Increased repeat customer numbers with consistent high-quality meal preparation.
- Reduced food waste significantly by implementing innovative inventory tracking system.
- Enhanced kitchen efficiency by maintaining clean and organized workstation.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Deli Clerk
Hustle Street Deli
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Offered product samples to customers, generating additional sales through taste-testing.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Enhanced customer experience by efficiently slicing, weighing, and packaging variety of deli products.
- Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
- Improved product freshness and reduced waste with meticulous stock rotation practices.
- Utilized knowledge of deli products to make recommendations, personalizing shopping experience for customers.
- Conducted inventory checks regularly, ensuring consistent availability of popular deli items.
- Offered samples of new products to customers, directly contributing to higher product visibility and sales.
- Kept up-to-date with latest food safety regulations, applying new standards to daily operations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared salads, soups and sandwiches for customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Replenished serving stations with fresh food and cleaned up spills.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Accurately operated cash register to process customer payments.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Completed milkshakes and ice cream desserts for customers.
Cake Decorator
Angelo Caputo's
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Packaged and priced each product according to company pricing procedures.
- Decorated Type pastries and cakes using colorful icings and piping techniques.
- Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
- Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
- Prepared special creams and frostings for cakes and other dessert specialties.
- Coordinated services under supervision of lead baker.
- Created custom cake decorations for various events, leading to high client satisfaction.
- Enhanced visual appeal of baked goods by applying intricate icing designs.
- Enhanced team efficiency by organizing weekly meetings to discuss upcoming orders and design ideas.
- Executed detailed and themed cake decorations to match specific needs of each event.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Managed display cases to verify freshness and attractiveness of products.
- Replenished bakery items in display cases.
- Prepared frostings and other toppings for cakes and pastries.
- Packaged finished products for sale.
- Cleaned and maintained kitchen equipment and oven.
- Followed food safety standards when handling ingredients.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Prepared dough for variety of pastries, cakes and breads.
Cherry Picker Operator, Consultation
Apl Logistics Bob Cat
- Utilized strong communication skills to coordinate tasks with supervisors, ensuring alignment with project goals and timelines.
- Operated multiple types of cherry picker equipment in utility maintenance environments with zero safety incidents.
- Ensured timely completion of projects by effectively managing cherry picker resources and prioritizing assignments.
- Applied use of vehicle stabilizers preventing possible vehicle tipping upon extension of boom.
- Maintained compliance with OSHA regulations through adherence to established safety guidelines while operating cherry pickers.
- Operated cherry picker on public roadways with zero traffic incidents and minimal disruption to traffic flow.
- Assisted in training new employees on cherry picker operation, safety protocols, and best practices to ensure their smooth integration into the team.
- Demonstrated versatility by performing various supporting tasks as needed, including assistance in loading/unloading materials using forklifts or manual methods when required.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Operated cranes and other equipment while monitoring coworker, personal and overall work zone safety.
- Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
- Increased performance by safely and efficiently operating heavy machinery and equipment.
- Transported goods between warehouse locations according to shipment and storage needs.
- Increased operational efficiency by maintaining organized storage areas for materials handled using cherry pickers.
Cashier
Romens Deli
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Increased sales of promotional items by informing customers about current offers.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Set up new sales displays each week with fresh merchandise.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Consolidation Specialist
Ulta Beauty Inc.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Backed up servers by checking on tables and retrieving items for guests.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Delivered pick-up and curbside orders to guests.
- Input orders accurately into POS terminal, split bills and accepted payments.
Host
Torero's Restaurant
05.2022 - 09.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Backed up servers by checking on tables and retrieving items for guests.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Delivered pick-up and curbside orders to guests.
- Input orders accurately into POS terminal, split bills and accepted payments.
Education
Morton East High School
Illinois 06.1997
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Reliable and trustworthy
- Customer service
- Active listener
- Food preparation
- Problem-solving
- Cleanliness standards
- Kitchen station setup
- Line management
- Food presentation
- Prepared foods plating
- Stock rotation
- Portioning
- Food rotation
- Ingredient stocking
- Sauce making
- Entree preparation
- Appetizer preparation
- Garnishing
- Foodservice sanitation
- Grill operation
- Cutting and slicing techniques
- Workstation cleanliness
- Punctual and honest
- Ordering and stocking
- Salad preparation
- Food preparing, plating, and presentation
- Sanitization
- Food handling
- Frying
- Cleaning procedures
Bilingual
Spanish
Languages
Spanish
Full Professional
Timeline
Host
Torero's Restaurant
05.2022 - 09.2024
Line Cook, Food Preparation
Potbelly's Sandwich Shop
Deli Clerk
Hustle Street Deli
Cake Decorator
Angelo Caputo's
Cherry Picker Operator, Consultation
Apl Logistics Bob Cat
Cashier
Romens Deli
Consolidation Specialist
Ulta Beauty Inc.
Morton East High School
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