Micaela Murphy
Salem,OR
Summary
Women’s, gender, and sexuality studies and political science graduate seeking to launch a career in the public sector. Utilizes educational and practicum experience to contribute to career goals. Possesses strong interpersonal and problem-solving skills to foster a positive work environment. Passionate about providing exceptional customer service and support. Proficient in Microsoft and Google applications.
Overview
3
3
years of professional experience
Work History
Intern
Western Montana LGBTQ+ Center
Missoula , MT
2024.01 - 2024.05
- Collaborated with team members across departments to ensure successful completion of projects.
- Created promotional materials such as flyers, brochures, videos.
- Organized and attended community outreach events to promote organization's mission and services.
- Provided administrative support such as scheduling meetings, organizing documents.
- Answered telephones, directed calls, and took messages.
- Typed, formatted and edited correspondence and other documents.
Barista
Florence Coffee Company
Missoula , MT
2023.02 - 2023.11
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Customer Service Cashier
Target
Spokane , WA
2020.11 - 2023.02
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Provided excellent customer service by helping customers locate items they were looking for.
- Resolved customer complaints in a professional manner.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Education
Bachelor of Arts - Women's, Gender, And Sexuality Studies
University Of Montana
Missoula, MTSkills
- Administrative Support
- Strong interpersonal skills
- Advanced MS Office Suite knowledge
- Time Management
- Extensive diversity and equity knowledge
Leadership
- Director of Diversity Equity and Inclusion - Delta Gamma Sorority
- Honor Board Member - Delta Gamma Sorority
- Group Facilitator - Western Montana LGBTQ+ Center
- Assistant Project Manager - WGSS Capstone
References
References available upon request.
Timeline
Intern
Western Montana LGBTQ+ Center
2024.01 - 2024.05
Barista
Florence Coffee Company
2023.02 - 2023.11
Customer Service Cashier
Target
2020.11 - 2023.02
Bachelor of Arts - Women's, Gender, And Sexuality Studies
University Of Montana
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