Summary
Work History
Education
Skills
Languages
Timeline
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Micaela Trujillo

San Diego,CA

Summary

Results-driven professional with over five years of experience in business analysis and quality assurance. Proven ability to collaborate with cross-functional teams, manage client relationships, and execute comprehensive testing plans to ensure software quality and adherence to project specifications.

Work History

Business Analyst II

Procede Software
Solana Beach, CA
2024 - 2025
  • Managed projects as primary liaison between client and internal groups to clarify goals, align expectations, and meet deadlines.
  • Analyzed client requirements to develop effective software solutions.
  • Collaborated with cross-functional teams to define and gather detailed project specifications.
  • Conducted market research to identify user needs and trends.
  • Assisted in testing software functionality, ensuring compliance with established quality standards.
  • Created user documentation and training materials for end-users.

Quality Assurance Engineer

Procede Software
Solana Beach, CA
2018 - 2024
  • Developed and executed comprehensive test plans for software products.
  • Collaborated with developers to identify and resolve software defects.
  • Conducted manual and automated testing using industry-standard tools.
  • Documented, triaged, and managed defects in software, collaborating with developers for timely resolutions.
  • Identified, documented, and tracked bugs throughout development, enhancing overall software quality.
  • Mentored new Quality Assurance team members, conducting training sessions on best practices and QA tools.

Application Systems Consultant

Procede Software
Solana Beach, CA
2016 - 2018
  • Analyzed client requirements to design and implement tailored software solutions that met specific business needs.
  • Designed, implemented, and maintained database systems using SQL Server.
  • Provided comprehensive technical support for software applications, ensuring client issues were resolved efficiently.
  • Conducted training sessions for users on new system functionalities, enhancing user proficiency and adoption.

Math & Science Tutorial Program Facilitator

OASIS, UCSD
San Diego, California
2011 - 2016
  • Educated over 100 college students in calculus, mathematical reasoning, and advanced statistics.
  • Managed five tutors, enhancing lesson plan quality through active oversight and feedback.
  • Led meetings and brainstorming sessions with 20 tutors, fostering collaboration and idea generation.
  • Coordinated with team members to strengthen workplace morale and support collaborative efforts.

Research Intern

Center For Research In Language, UCSD
San Diego, CA
2013 - 2014
  • Conducted statistical analysis to evaluate impact of gestures on children's education, enhancing understanding of educational strategies.
  • Utilized R for effective modeling and analysis of statistical data, supporting informed research conclusions.
  • Collaborated with researchers to integrate and streamline databases for linguistics studies, improving data accessibility.
  • Prioritized and managed multiple research projects under strict deadlines.
  • Presented research project to an audience exceeding 200 at a Social Science conference held at Carnegie Mellon.

Education

Some College (No Degree) - Mathematics And Linguistics

University of California, San Diego
La Jolla, CA

Skills

  • Strong skills in all testing scenarios (UAT, smoke, stress, etc)
  • Strong written communication skills and the ability to create user documentation, ranging from release notes, test plans, and bug documentation to internal documentation
  • Excellent problem solving and critical thinking
  • Excellent client relationship management, as well as cross-team collaboration
  • Proficiency in Microsoft Office Suite
  • Strong technical background with skills like SQL, C#, Java, and some Python programming

Languages

Spanish
Native/ Bilingual
American Sign Language
Professional

Timeline

Business Analyst II

Procede Software
2024 - 2025

Quality Assurance Engineer

Procede Software
2018 - 2024

Application Systems Consultant

Procede Software
2016 - 2018

Math & Science Tutorial Program Facilitator

OASIS, UCSD
2011 - 2016

Research Intern

Center For Research In Language, UCSD
2013 - 2014

Some College (No Degree) - Mathematics And Linguistics

University of California, San Diego

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Micaela Trujillo