Micah Alexander
Hemet,CA
Summary
Focused on life, I am successful at handling continuous work. I meet tight schedule demands by planning routes well and anticipating potential roadblocks. I have a can do attitude and flex easily with changing assignments, customers and weather. I am an accomplished delivery professional with great people and problem-solving abilities. Maintains impeccable appearance and vehicle for fast, professional deliveries. I manage time expertly and goes above and beyond to exceed expectations. I'm Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. In my understanding life is about people and creation. Having a good energy is necessary for the development, growth, and production of life.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Courier Rep.
AxleHire
Ontario, CA
01.2024 - Current
- Answered shipment and delivery questions concerning estimated times of arrival.
- Assessed size, weight, and special handling requirements of each package.
- Checked and secured package loads before deliveries.
- Tracked delivery records with manifests using smartphones for customer signatures.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Delivered items to residential addresses within specified time frames.
- Provided excellent customer service by answering questions about delivery status.
- Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
- Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
- Ensured all packages were properly labeled and sealed.
- Sorted parcels according to delivery route.
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
- Collected payments from customers upon delivery of goods as required.
Driver Technician
Uber Technologies Inc./ Lyft Inc.
Inland Epire, CA
04.2018 - Current
- Managed unexpected emergencies and route changes with calm and professionalism.
- Monitored vehicle performance for any signs of malfunctioning or wear and tear.
- Set up [Type] equipment upon deliveries and completed initial setup for customers.
- Logged driving hours and fuel usage data on time to keep reports current.
- Kept bus orderly with strong control over passenger behaviors.
- Performed routine maintenance tasks such as oil changes, tire rotations, brake inspections.
- Coordinated with dispatch personnel for scheduling pickups and deliveries efficiently.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Responded promptly to customer complaints regarding services provided.
- Delivered [Type] products to customers and completed efficient setups.
Life Insurance Agent/Broker
Globe Life
Ontario, CA
02.2020 - 04.2023
- Attended educational seminars and conferences to stay up-to-date on industry trends.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Offered policy guidance and management to promote asset protection.
- Assisted customers in selecting the right life insurance coverage for their needs.
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Analyzed client portfolios to determine best investment opportunities.
- Facilitated continuing service by processing changes in beneficiaries and analyzing policy loan applications.
- Counseled prospects and policyholders on coverage, limits and regulations.
- Communicated with clients to understand needs and identify best policies for each case.
- Prepared quotes for prospective customers based on their individual needs.
- Negotiated terms of policy with clients to ensure maximum benefit for both parties.
Coach/Coaching Assistant/ Personal Trainer
Valley Wide Recreation/ Cali Elite
Perris Ca, CA
06.2015 - 02.2021
- Instructed players on proper techniques, strategies, rules and regulations of the sport.
- Adhered strictly to safety protocols while supervising practices or competitions.
- Established clear benchmarks for performance and monitored individual and team progress.
- Established appropriate disciplinary actions when necessary according to established policies.
- Coordinated logistics such as scheduling transportation for away games or tournaments.
- Conducted exercising drills to improve flexibility, stamina and strength of each player.
- Worked closely in training capacity with fellow student-athletes during off-season.
- Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
- Observed key players and reported back to support recruitment.
- Attended games to gauge player talent and create new gameplay strategies.
- Developed practice plans tailored to individual needs as well as team development requirements.
- Monitored student athlete academic performance through grade checking and boosted results with study hall and techniques.
Education
High School Diploma -
Centennial High School
Compton, CA06-1998
Skills
- Smartphone Usage
- Issue Escalation
- Attention to Detail
- Package Delivery and Pick-Up
- Eloquent communication
- Efficient organization and time management
- Motivational Speaker
- Quick Learner
- Working Independently or with a Team
- Document Management
- Problem-Solving
- HIPAA Compliance
- Heavy Lifting
- Performance Improvement
- Valid Driver's License
- Customer Service
- Relationship Building and Rapport
- Schedule Adherence
- GPS Systems
Certification
- CA Life Insurance License #4103643
- Certified Entry Level CyberSecurity Analyst
Accomplishments
Amazon book release of "Little Monster" in 2019.
Over 6000 happy smiles delivered with Uber
Affiliations
- Love playing Basketball
- Singing
- Song and Book Writing
- Nature Buff (hiking,camping, training, picnics, etc)
Timeline
Courier Rep.
AxleHire
01.2024 - Current
Life Insurance Agent/Broker
Globe Life
02.2020 - 04.2023
Driver Technician
Uber Technologies Inc./ Lyft Inc.
04.2018 - Current
Coach/Coaching Assistant/ Personal Trainer
Valley Wide Recreation/ Cali Elite
06.2015 - 02.2021
High School Diploma -
Centennial High School
- CA Life Insurance License #4103643
- Certified Entry Level CyberSecurity Analyst
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