Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Micah Douglas

Summary

Efficient employee known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution. Excel in communication, adaptability, and teamwork, utilizing these skills to meet diverse customer needs and maintain high satisfaction levels.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work History

Server

Harmony At Oakbrooke
Chesapeake
10.2022 - 08.2025
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of dining area and service stations.
  • Assisted guests with menu selections and dietary preferences effectively.
  • Trained new servers on restaurant procedures and customer service standards.
  • Performed opening and closing duties such as setting up the dining area and restocking supplies.
  • Managed guest complaints professionally to enhance dining experiences.
  • Excellent performance reviews

Education

High School Diploma -

Grade Power Prep Academy
Chesapeake, Virginia
06-2025

Bachelor of Arts - Psychology

Regent University
Virginia Beach, VA
08.2025 - 05.2026

Skills

  • Team collaboration
  • Customer service
  • Conflict resolution
  • Active listening
  • Positive and professional
  • Customer feedback management
  • Strong work ethic
  • Multitasking and organization
  • Team member support

Volunteer

Volunteer, Moyock Animal Hospital | Summer 2022

  • Assisted veterinary staff with animal care and pre-surgical preparation.
  • Maintained clean and sanitary kennel environments in accordance with clinic standards.
  • Supported the office manager with administrative and operational tasks.
  • Provided customer service by assisting clients and addressing general inquiries.
  • Contributed to the efficient daily operation of a busy veterinary practice through teamwork and attention to detail.

Foundations of Global Health Program, Peru | Summer 2024

  • Shadowed healthcare professionals to gain exposure to clinical practices and global health initiatives.
  • Assisted healthcare providers during medical clinics serving rural and underserved communities.
  • Supported the delivery of patient care and community health services in a cross-cultural setting.
  • Participated in community service projects focused on improving health and well-being within local communities.
  • Developed cultural competency, communication, and teamwork skills while working alongside healthcare professionals and community members.

Volunteer, Sentara Virginia Beach General Hospital | Spring 2025

  • Assisted hospital staff with daily operational and administrative support tasks.
  • Provided courteous assistance and guidance to patients, visitors, and healthcare personnel.
  • Supported patient care areas by maintaining organized and efficient work environments.
  • Contributed to a positive patient experience through professional communication and customer service.
  • Demonstrated reliability, teamwork, and adherence to hospital policies and confidentiality standards.

Timeline

Bachelor of Arts - Psychology

Regent University
08.2025 - 05.2026

Server

Harmony At Oakbrooke
10.2022 - 08.2025

High School Diploma -

Grade Power Prep Academy
Micah Douglas