Summary
Overview
Work History
Education
Skills
Timeline
Generic

Micah Fischbach

Gardendale

Summary

Dynamic Route Technician with M & W Pest Defense, skilled in optimizing service quality and route efficiency. Proven track record in customer relations and effective communication, ensuring client satisfaction. Proficient in GPS navigation and specialized pest control tools, demonstrating reliability and professionalism in all tasks. Committed to maintaining high operational standards.

Overview

3
3
years of professional experience

Work History

Route Technician

M & W Pest Defense
09.2023 - Current
  • Conducts inspections of bait stations for the presence of termites or other pests
  • Operates specialized tools and machinery for checking and installing termite bait stations
  • Collaborates with team members to optimize route efficiency and service quality.
  • Provides excellent customer service in order to maintain business contracts
  • Completes paperwork associated with each job in order to maintain quality record keeping.
  • Adapts quickly to changes in routes or schedules, ensuring timely service.
  • Enhances customer satisfaction by promptly addressing concerns and providing timely solutions.
  • Increases safety standards through strict adherence to company policies and regulations.
  • Collaborates with team members to improve overall service quality and achieve performance goals.
  • Adapts quickly to changing weather conditions while driving safely on a variety of terrains such as urban areas, highways, or rural roads.
  • Maintains optimal supply levels and organized materials to maximize productivity.

Cashier

Taziki's
02.2023 - 09.2023
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Assisted in maintaining a clean and organized checkout area to enhance customer experience.
  • Resolved customer inquiries and concerns promptly, ensuring satisfaction and loyalty.
  • Implemented best practices for cash handling, reducing discrepancies during end-of-shift reconciliation.
  • Maintained knowledge of current promotions and product offerings to assist customers effectively.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

No Degree - Nursing

Wallace State Community College
Hanceville, AL
09-2028

High School Diploma -

Mortimer Jordan High School
Morris, AL
05-2021

Skills

  • Teamwork and collaboration
  • Customer service
  • Time management
  • Problem-solving
  • Reliability
  • Effective communication
  • Relationship building
  • Customer relations
  • Safety protocols
  • Professionalism
  • GPS navigation

Timeline

Route Technician

M & W Pest Defense
09.2023 - Current

Cashier

Taziki's
02.2023 - 09.2023

No Degree - Nursing

Wallace State Community College

High School Diploma -

Mortimer Jordan High School

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