Micah Gilliland
Birmingham,AL
Summary
Dynamic professional with comprehensive expertise in safety compliance and chemical inventory management. Demonstrated success in optimizing operational efficiency and boosting customer satisfaction through effective conflict resolution and leadership. Committed to maintaining high standards and promoting sustainable practices within workplace environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Research Assistant I
Avanti Research
Alabaster, AL
01.2025 - Current
- Assist in the lipids manufacturing process.
- Train operations staff in their job duties.
- Perform chromatography on products.
- Rotovap solvent from newly processed products.
UBER DRIVER
Uber, Inc.
San Francisco, CA
08.2019 - Current
- Maintained organized records of vehicle mileage, gas expenses, and repairs.
- Filled out licensing and registration forms, ensuring document accessibility.
- Ensured timely responses to customer questions and concerns, enhancing service quality.
Laboratory Support Technician
Avanti Polar Lipids
Alabaster, AL
06.2023 - 01.2025
- Maintained chemical inventory to ensure timely reordering and compliance with safety standards.
- Checked in chemical packages while obtaining safety data sheets for new chemicals on-site.
- Facilitated communication among chemists, management, and assistants to minimize downtime and enhance production.
- Served as sustainability committee secretary, developing a cardboard recycling program to promote eco-friendly practices.
FACILITIES ATTENDANT
Avanti Polar Lipids, Inc.
Alabaster, AL
11.2021 - 06.2023
- Maintained sanitary and orderly environments through comprehensive janitorial functions across campus.
- Liaised with security personnel to maintain accurate visitor logs weekly.
- Implemented process improvements to enhance overall effectiveness of janitorial program.
- Shadowed Safety, Health, and Environmental department in air-permitting data collection.
PROGRAM DIRECTOR
Greater Alabama Council – Scouts BSA
Mentone, AL
05.2018 - 08.2020
- Ensured compliance with state, federal regulations, and Scouts BSA camping standards.
- Supervised program activities to align with organizational objectives.
- Managed staff recruitment for recreational and maintenance roles.
- Assigned tasks and scheduled work hours to optimize staffing efficiency.
- Resolved complaints and inquiries from staff and campers to maintain a positive environment.
Intake Specialist
Slocumb Law Firm
Auburn, AL
01.2018 - 05.2019
- Maintained accurate, up-to-date records of client interactions and services provided.
- Obtained and entered new client information into the database for processing.
- Answered multiline phone systems, transferring callers to appropriate extensions.
- Sent eSign documents to new clients and verified their completion.
- Processed medical record invoices for clients, assigning costs within the database.
Education
Bachelor of Science in Sustainability -
Arizona State University
Tempe, AZ12.2024
Bachelor of Science in Environmental Sciences -
Auburn University
Auburn, AL08.2023
Skills
- Proficient in Microsoft Excel, Teams, and Outlook
- Safety Compliance (OSHA 30 Certified)
- Chemical Inventory Management
- Conflict Resolution, Customer Satisfaction
- Relationship-Oriented Leadership
- Procurement
- Answering and directing calls in a multiline phone system
Accomplishments
- Eagle Scout
- Vigil Honor Member
Certification
- OSHA 30-hour, general industry certification
Timeline
Research Assistant I
Avanti Research
01.2025 - Current
Laboratory Support Technician
Avanti Polar Lipids
06.2023 - 01.2025
FACILITIES ATTENDANT
Avanti Polar Lipids, Inc.
11.2021 - 06.2023
UBER DRIVER
Uber, Inc.
08.2019 - Current
PROGRAM DIRECTOR
Greater Alabama Council – Scouts BSA
05.2018 - 08.2020
Intake Specialist
Slocumb Law Firm
01.2018 - 05.2019
Bachelor of Science in Sustainability -
Arizona State University
Bachelor of Science in Environmental Sciences -
Auburn University
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